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Dolpin will not move along pool

Dolphin supreme m4 fails to engage track to move every other operations are working well, when nudged with pool pole dolphin will operatr for a short time and stop again

Posted by Anonymous on


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Posted on Jan 02, 2017

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SOURCE: door opener will not engage as mechanism moves along the chain track

Make sure the rope hanging down has not been pulled. If it has the door has been disengaged from the opener. You can correct this by flipping the metal part up (that the rope is connectd to) toward the drive track. Then open or close the door using the remote. The track should grab the door again.

Posted on Jul 08, 2008

  • 1 Answer

SOURCE: Tranny failed '96 Grand Cherokee Orvis Edition

I just had to replace the gov solenoid and sensor in trans.Would do same thing ,feel like someone shifted to neutral.

Posted on Jul 21, 2008

  • 1378 Answers

SOURCE: Dolphin pool cleaner stops after 3-5 minutes

It is usually either the power supply or the motor unit or both. None of those items are considered do-it-yourself repairs. For information on sending the unit in for service you can check with the manufacturer at or try us at If the unit is several years old and in need of repair and also the replacement of wear items such as brushes and/or tracks, it can be cost prohibitive to fix. It is helpful if you get the serial number from the units casing when you contact us or Maytronics so we have an idea of how old it is.

Posted on Nov 04, 2009

  • 1 Answer


There may be moisture building up inside the motor housing. Try to Open it.

Then make sure no moisture accumulated in the circuits. Mine got the same problem.. after running trouble free for several years it suddenly stop running after the first few minutes..when i opened it a lot of moisture in the circuit. I tot it was toasted. so i took my hair blower and sealed it back and replace the moisture absober (it was soaked).. after first run it would run only the SELF TEST mode.. i tried several method to make it run all the way to the main program.. the solution.. start it and make sure it will not tilt in the first 10 minutes before you let i run sideways to the walls, this makes the program run back to normal.

Posted on Jan 27, 2010

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SOURCE: Dolphin Interactive pool cleaner stops running

If the dolphin is falling backward when it meets the water line, there is an easy fix. The automatic pool cleaners often have this problem. The easiest solution is to remove the handle floats and attach an 8 oz weight to the bottom inlet cover.

Posted on Jul 22, 2010

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1 Answer

The track belt keeps dislodging from brush roller the an adjustment to tighten so that track belt remains secure to brush roller wheel?

No...once they are stretched out, usually caused by softening of the track material due to water chemistry issues, the only solution is new tracks.

For pricing infomation please contact us using the dolphin button along the bottom of our site at


Sep 11, 2011 | Dolphin Maytronics Advantage

1 Answer

I love my Dolphin Dynamic 342348BU47 I have had her for two years, her name is Daisy. One side of her track will not run. I turn her on she moves forward 6 inches then back 6 inches then stops. I have...

Check inside the side plate on the side that won't move for debris such as goggles or swim toys. If nothing is jamming the track the motor might be bad or the wheel tubes that connect the tracks together could be damaged so check those as well.


Jul 11, 2011 | Dolphin Maytronics Advantage

2 Answers

My Dolphin pool cleaner runs fine along the bottom of the pool but will stop and shut down when it ties to climb the side of the pool. If I move it away from the wall it will run around until it moves to...

The control board inside the motor pack is failing as the sensor for the units orientation is included on that board. The only way to fix it is a new motor pack. For additional information on repair parts or sending it in for service please contact Maytronics at or us thru


Jul 07, 2011 | Dolphin Maytronics Advantage

1 Answer

The light goes on and nothing happens. no sound at all. it was working fine two days ago. thanks

Try a self test...flip the unit upside down on your deck and plug everything in a turn it on. Within 15 seconds it should start moving the tracks and the progress thru several track direction changes with and without the impeller motor turning on. After 30-45 seconds of these motions it will shut off and at that point I would put it back in the water and it should work.

If it will not perform the self test or will not operate after the self test it needs service.

For a list of service centers or further troubleshooting assistance please contact Maytronics directly at or 888-DOLPHIN.


May 19, 2011 | Dolphin Maytronics Diagnostic Robot...

1 Answer

I have a dolphin pool cleaner and the pump runs intermediately

Your motor unit is not working and needs to probably be replaced. Individual motors inside the pack can not be replaced; only the whole assembly. For further information or for pricing estimates, please select the Dolphin button on the bottom of our website at

May 15, 2010 | Dolphin Maytronics Advantage

1 Answer

It runs for about 15 minutes, then shuts off. Tracks, fan blade, and filter bag are clean.

We can handle servicing the unit or selling you parts to try yourself. Please use the Dolphin form along the bottom of our web page at and be sure to include the serial number from inside the unit to ensure correct parts are identified.

Nov 16, 2009 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

Dolphin quit working

See if the Dolphin ingested acorns or leaves which may be clogging the unit.

Aug 09, 2009 | Smartpool Dolphin Robo - Kleen Above...

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