Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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How to clean dyson dc11 - Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

EwingElect
  • 276 Answers

SOURCE: dyson dc11 makes a groaning sound and no suction

It is more than likely that you've caused blockage in your turbines. Plaster dust is very very fine and will have passed through your filter quite easily. It's also more than likely that the plaster dust has affected your motor.

If you turn it on and you hear popping, then motor is more than likely deceased. If you hear something like a valve releasing when you turn the machine off then there may be a blockage.

Probably best to refer to your local Dyson via www.dyson.com

Posted on Apr 01, 2009

  • 1 Answer

SOURCE: Dyson DC11 cut out whilst in use and won't start

I have read that it is due to an internal safety mech. that reacts when the motor is pulling to much current and shuts down for safety.If you only get 5 min or so before it happens then that is your problem. Dysons have no reset switch so you cannot force it and some other brands take 24hrs to reset. Make sure you have no clogs in you vac. If none exist then I would refer to the company. good luck!

Posted on Aug 14, 2009

taran_2005
  • 10515 Answers

SOURCE: need manual for Dyson DC11 Allergy Bagless turbo

Hi,

You could download the Manual from ;-

http://safemanuals.com/user-guide-instructions-owner-manual/DYSON/DC11-_E

You need to have Acrobat Reader to View this .pdf file

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Nov 23, 2009

SmartAlec
  • 171 Answers

SOURCE: dyson dc11 all floors turbo head replacement ?

Hi there SmartAlec from NelsonVacuums.com.au here. If you are in Australia you can get one from our website. Regards Alec

Posted on Mar 07, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: HOW DO I REASSEMBLE CYCLONE ASSEMBLY DYSON DC11

    Dear John,

    Thank you for your inquiry. We do not recommend disassembling your cyclone assembly, as a result there is not a diagram available. However, we would like to provide further assistance. Please call us directly at 1-866-693-9766 (US) or 0800 298 0298 (UK). We look forward to speaking with you.

    Best wishes,

    Jessica

    Posted on Jul 25, 2012

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    1 Answer

    Dyson DC11 wand does not lock in place when extended for use, very frustrating!


    Hi Susan, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC11's wand. It's important to make sure each section is extended fully - you should here the clips 'click' as they lock. If it doesn't seem to do this, it's worth checking to make sure none of the clips have been damaged in any way. If you can see damage, it may be necessary to replace the wand - you can order spares directly from www.dyson.com

    If you'd like some further help with this, you can reach our experts directly by calling the Dyson customer Helpline. Our numbers are 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Dec 31, 2013 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    Root cyclone 12 loss of suction. How do I solve as both filters have been cleaned


    Hi Pat, it's Jack at Dyson.

    Performance issues are usually simple to resolve. DC11 has two filters - the 2-part pre-filter (the yellow plastic outer casing the the blue foam inner section) should be washed at least once every three months. The post-filter is engineered to last the lifetime of the machine without maintenance or replacement. If you have washed the post-filter, unfortunately this may have caused damage and we would recommend replacing it.

    It sounds as if your machine has a blockage somewhere in the floor tool, wand or hose. To locate and remove this please follow the steps shown in our online support guide: http://www.dyson.com/support/dc11/dc11-sy-allergy/using-my-dyson-list/redirect-to-dc11filterwashvid/dc11filterwashvid/flo-dc11-gen-blockage-procedure6

    If you'd like some further advice from our experts after you've given this a try, please call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Dec 01, 2013 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    Dyson DC11 turbo head not spinning - it feels like the selector button has broken inside and is locked to not spin. is there a way to disasembel and maybe glue or fix the selector?


    Hi Andrew, it's Jack at Dyson.

    With the exception of the sole plate and brush bar, the Turbine head is manufactured as a complete assembly. We wouldn't recommend attempting to dismantle it as we can't guarantee this won't cause damage. You might want to take a look at our Support guide, as it may be possible to resolve the issue with some simple troubleshooting:

    http://content.dyson.com/support/help.asp?article=342&product=DC11-SY-ALLERGY

    If you would like further advice after giving this a try, you can reach our experts directly by emailing askdysonUS@dyson.com

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 03, 2013 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    How do i get the filters out of my dyson dc 11


    Hi there,

    I'm sorry to hear your DC11 doesn't seem to be picking up as well as usual. In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely somewhere warm before replacing it.

    You may also want to run through the troubleshooting steps shown in our online Support guide, to ensure everything is correct with your machine:

    http://www.dyson.com/support/help.asp?article=347&product=DC11-SY-ALLERGY

    I hope this helps - if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Mar 14, 2012 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    Not picking anything up


    Hi there,

    I'm sorry to hear you're having difficulties with your DC11. From your description of the issue, it sounds as if you may have a blockage in the turbinehead. To check for and remove any blockages, please follow the steps shown in our online support guide:

    http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-turbine-head/turbine-head-maintenance

    This should resolve the issue, but if you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Feb 09, 2012 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    Dyson mini turbine head


    Hi there,

    I can't tell from the information provided what sort of issue you're having with your mini turbine head, but you may find our support guide of use in resolving any difficulties:

    http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-mini-turbine-head/mini-turbine-head-not-working-

    Alternatively, one of our advisors will be happy to provide assistance if you call our free Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Feb 08, 2012 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    How to clean the root cyclone on a dyson D11 Hepa


    Hi there,

    You can find information on how to clean the clear bin and cyclone pack in the DC11 user guide - in case you don't have this to hand, you can download a copy here:

    http://media.dyson.com/downloads/us/floorcare/manuals/dc11_opmanual_usa.pdf

    You can remove any debris from the shroud using a soft brush or dry cloth, but never attempt to wash or submerge the cyclone pack in water, as this may cause damage.

    If you'd like any further advice on the best way to clean and maintain your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Jan 28, 2012 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    How do we remove the twin canister for cleaning from our DC11? It is over full and no matter what we have tried in terms of pushing in the "button' at the top of the canister/s and/or the...


    Hi there,

    For advice on removing and emptying your DC11's clean bin, please refer to our online support guide for this model:

    http://support.dyson.co.uk/support/dc11/dc11-all-floors/how-to-use-your-dyson-vacuum/emptying-the-clear-bin-step-1

    I hope this helps - if you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Aug 28, 2011 | Dyson DC11 All Floors Bagless Canister...

    1 Answer

    Need manual for Dyson DC11 Allergy Bagless turbo head


    Hi,

    You could download the Manual from ;-

    http://safemanuals.com/user-guide-instructions-owner-manual/DYSON/DC11-_E

    You need to have Acrobat Reader to View this .pdf file

    Let me know, if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

    Nov 23, 2009 | Dyson DC11 Allergy Bagless Canister...

    1 Answer

    Dyson dc11 makes a groaning sound and no suction


    It is more than likely that you've caused blockage in your turbines. Plaster dust is very very fine and will have passed through your filter quite easily. It's also more than likely that the plaster dust has affected your motor.

    If you turn it on and you hear popping, then motor is more than likely deceased. If you hear something like a valve releasing when you turn the machine off then there may be a blockage.

    Probably best to refer to your local Dyson via www.dyson.com

    Apr 01, 2009 | Dyson DC11 Allergy Bagless Canister...

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