Question about HP J4680 Office Jet All-In-One Printer
I have an HP J4680 all in one connected to my laptop via a wireless connection. It will print and copy fine, but now suddenly says there is no scanner capabilities. I have tried to reinstall the software to no avail. Help!
Issue When using the Scan To function on the control panel of a USB-connected product, ' No Scan Options: Refer to device documentation to troubleshoot ' appears on the control panel display.
NOTE: Follow these steps in the order presented to resolve the issue. It is not necessary to continue to further steps once the issue is resolved. Solution one: Make sure that the Digital Imaging Monitor is ready The Digital Imaging Monitor must be running in order for the Scan To function to work. Suddenly cannot scan with HP J4680 All in one - c01404188.gifing, the DIM icon ( ) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock. Suddenly cannot scan with HP J4680 All in one - c01404189.gif Figure 1: Notification area If the DIM icon is in the system tray, you do not need to complete this procedure. Skip to the next solution. Follow these steps to set the computer to run the DIM. Suddenly cannot scan with HP J4680 All in one - c01364735.gif
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed. Suddenly cannot scan with HP J4680 All in one - c01364735.gif
NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
Posted on Jun 24, 2009
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Posted on Jan 02, 2017
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