Question about HP J4680 Office Jet All-In-One Printer

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Suddenly cannot scan with HP J4680 All in one

I have an HP J4680 all in one connected to my laptop via a wireless connection. It will print and copy fine, but now suddenly says there is no scanner capabilities. I have tried to reinstall the software to no avail. Help!

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  • ribbons55 Jun 24, 2009

    Thank you, Nalin_Elliot for our help. Unfortunately, your suggestions did not resolve the problem as the scan was already set up. I'll try reinstalling it again.

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Suddenly cannot scan with HP J4680 All in one - s.gif s.gif

Issue When using the Scan To function on the control panel of a USB-connected product, ' No Scan Options: Refer to device documentation to troubleshoot ' appears on the control panel display.
NOTE: Follow these steps in the order presented to resolve the issue. It is not necessary to continue to further steps once the issue is resolved. Solution one: Make sure that the Digital Imaging Monitor is ready The Digital Imaging Monitor must be running in order for the Scan To function to work. Suddenly cannot scan with HP J4680 All in one - c01404188.gifing, the DIM icon (c01404188.gif ) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock. Suddenly cannot scan with HP J4680 All in one - c01404189.gif Figure 1: Notification area c01404189.gifIf the DIM icon is in the system tray, you do not need to complete this procedure. Skip to the next solution. Follow these steps to set the computer to run the DIM. Suddenly cannot scan with HP J4680 All in one - c01364735.gif

  1. On the Windows taskbar, click the Windows icon (c01364735.gif ).
  2. In the Start Search text box, type msconfig , and then press Enter .
  3. On the User Account Control window, click Continue . The System Configuration Utility window appears.
  4. Click the Startup tab.
  5. Select the HP Digital Imaging Monitor check box. If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Reinstall the software to resolve this issue.
  6. Click Apply , and then click Close .
  7. Click Yes to restart the computer.
  8. Attempt the scan again.
Solution two: Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed. Suddenly cannot scan with HP J4680 All in one - c01364735.gif
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
  2. Click Scan Settings .
  3. Click Scan to... Setup .
    NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
  4. Click each progrSuddenly cannot scan with HP J4680 All in one - c01404190.gif on the Scan To Destination list. Figure 2: Add destinations c01404190.gif
  5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
  6. Click OK .
  7. Attempt the scan again. Try to scan from Solution Center if scanning from the control panel is unsuccessful.
Now you should be able to scan from the printer

Posted on Jun 24, 2009

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I just got a new windows 7 laptop and my hp j4680c all in one will print and fax but not scan?


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First check your printer is it copying manually from the printer screen? to copy put a page in the scanner close it and look for a button or an option in the printer which says black or color copying and press it whithout having it connected to the laptop.if it prints then you have a problem in drivers in the laptop. Reinstall them fully not partially
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Jun 27, 2011 | HP J4680 Office Jet All-In-One Printer

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Can not find printer on wireless network


I am pretty sure the HP J4680 is wireless only, at least I can't find any Ethernet ports on HP Officejet J4680 that are obvious. So first make sure the blue antennae light is on on the left side of the HP panel. If it is not on press the button that says 802.11g and the blue light will light up indicating that the wireless is now enabled. Check now and see if you can see the printer on the network. Power cycle the printer and router and then see if the printer shows up. If you think it is now connected you can go to step 9) below. if not go to the next step

If the above didn't work try and change the wireless settings from the front panel of the HP Officejet J4680. Press the setup button (the wrench) on the front panel, then scroll till you see Wireless Menu and press OK, then scroll till you see Setup Wizard and press OK. The printer will search for all the wireless routers it can find. It should display your wireless router SSID, this is the name of the router. When it shows you the name of the router press OK and it will display WPA Passphrase or WEP passphrase (depends on the security you have on your wireless router). If you see the SSID of your router this is a good thing, because it indicates that the wireless is working and just needs to be configured. Now type in the passphrase exactly (the same passphrase you use to connect your PC or Mac to the wireless internet) and press OK. It should connect to the wireless router. If this doesn't work, unplug and plug in the wireless router and the printer and try it again. If you think it is now connected to the wireless, then go to step 9) below. If the above doesn't work you can keep trying it but I haven't had much luck with the front panel method.

If the above fails to work, the next method to try is to connect a PC or Mac directly to the HP Officejet using the AD-HOC wireless method. I can't figure out how to get the HP printer into this AD-HOC mode unless I do a wireless reset of the values in the printer. There is prob a way to do this without a reset, but I couldn't get it. I would recommend you read through all the steps below before you do this. It will wipe out what you currently have setup in your printer. But these are the steps I just went through and I got my printer to connect to my MAC and work.

1) You might not have to do this step, but if all else fails reset the HP Officejet J4680 network by pressing the setup button (the wrench) go to Wireless Menu and Press OK then go to Reset Wireless select YES and press OK. If that doesn't work then there is another reset that I found in the setup menu (the wrench) under Tools and then Restore Defaults. I wound up doing both resets on my Officejet J4680

2) Power the HP Officejet off and on for good luck (again optional but might help).

3) Make sure the the wireless on the printer is enabled by pushing the button on the left side front under the 802.11g so that the blue wireless light turns on. (again optional, but make sure the blue antennae light is on)

4) Connect to the HP Officejet J4680 wireless printer directly from the MAC (this is pretty neat stuff) click on the Airport icon at the top bar of your mac screen, if you see the hpsetup listed then click on it, if it is not listed then click on join other network and type in hpsetup and click Join. This will join the mac to the Ad Hoc HPSetup network and you can now setup the printer from the mac!

5) Important: Print a network settings report on the HP Officejet by pressing the setup button again (the wrench) go to Print Report and press OK, go to Network config and press OK. If you try and print this before you connect (step 4) you will not get the info you need in the report, so connect first from Mac to HP then print this report.

6) fire up safari or Firefox or chrome browser on the Mac and type in the URL that is listed on the report you just printed out. It starts with http:// type in the http:// and the 4 numbers all together with no spaces into the address bar in your browser and press return.

7) you are now connected to the HP Officejet J4680 via the web browser interface. Click on Networking, then Advanced, click the infrastructure tab, type in the SSID of the wireless router (i.e. the name of the router you see when you try and wirelessly connect from a computer) and fill in the passphrase info for your router, type it again to confirm, then click apply.

8) The printer will change the connection from the Ad-Hoc network to the SSID of the wireless router. So you have to connect to the wireless printer, to do this on a MAC, you go to the top row of the mac and click the Airport icon, select the wireless router.

9) Now go to the spotlight icon (far right top row on the mac) type Print and then click on Print & FAX, if your printer is not listed, then click the + and add it. You should be able to check the supply levels on the HP, if you see the current time below the supply levels you are successfully connected. On a Windows system, you would go to control panel, then Printers and add your printer if it is not listed.

Also, below is a good video with even more detailed info:

10) Officejet J4680 setup via the mac using this very thorough guide: http://www.youtube.com/watch?v=Rjd1ZqJ89N4



edh 1-13-2011

Jan 07, 2011 | HP J4680 Office Jet All-In-One Printer

2 Answers

How to scan with hp officejet j4680


Hi,

Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.

Regards,
Rizwan

Mar 02, 2010 | HP Officejet J4680 InkJet Printer

2 Answers

Print cartridge prob [tri-color] refer to ... doc to troubleshoot


HP Officejt J4680 - All in one Printer from HP, whcih will have Printing, Fax, Scanner and Copier facilities.

Normal catridges recommened by HP are given below :

01. HP 901 - Black which will print 200 Pages.
02. HP 901 - Tri Colour which will print 200 Pages.
03. HP 901 XL Black which is a bigger one that will print 900 pages regulary.

This printer is most rugged one used by Home as well as in offices.

The follwoing message regarding this Printer taken from HP Website which gives information about the printer quality.


Enjoy the convenience of wireless connectivity with our Officejet J4680 All-in-One. You'll be able to print, copy, scan, and fax all from one device, plus print at speeds as fast as 28 pages per minute in black and 22 in color. And with our Officejet inks, you'll get high-quality printing at a lower cost per page than with a laser printer. Reliable and versatile
  • Print, copy, scan and fax with a single machine
  • Print fast, at up to 28 pages/minute black, 22 color##
  • Fax at speeds up to 33.6kpbs
  • Streamline big tasks with the 20-page automatic document feeder and 100-sheet paper tray
  • Preserve important documents for decades without fading1
Solution:

Please use the originai catridges for this printer and there will not be any issues.

In spite of this, the problem continues, please call the local HP Authorized Printer vendor to solve this problem.

If the Printer is under warranty, you will get a replacement printer with same or the higher configuration which is available in the market.

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1 Answer

Officejet J4680 won't printer after router reset


) You might not have to do this step, but if all else fails reset the HP Officejet J4680 network by pressing the setup button (the wrench) go to Wireless Menu and Press OK then go to Reset Wireless select YES and press OK. If that doesn't work then there is another reset that I found in the setup menu (the wrench) under Tools and then Restore Defaults. I wound up doing both resets on my Officejet J4680

2) Power the HP Officejet off and on for good luck (again optional but might help).

3) Make sure the the wireless on the printer is enabled by pushing the button on the left side front under the 802.11g so that the blue wireless light turns on. (again optional, but make sure the blue antennae light is on)

4) Connect to the HP Officejet J4680 wireless printer directly from the MAC (this is pretty cool stuff) Click on the Airport icon at the top bar of your mac screen, if you see the hpsetup listed then click on it, if it is not listed then click on join other network and type in hpsetup and click Join. This will join the mac to the Ad Hoc HPSetup network and you can now setup the printer from the mac!

5) Important: Print a network settings report on the HP Officejet by pressing the setup button again (the wrench) go to Print Report and press OK, go to Network config and press OK. If you try and print this before you connect (step 4) you will not get the info you need in the report, so connect first from Mac to HP then print this report.

6) fire up safari or Firefox or chrome browser on the Mac and type in the URL that is listed on the report you just printed out. It starts with http:// type in the http:// and the 4 numbers all together with no spaces into the address bar in your browser and press return.

7) you are now connected to the HP Officejet J4680 via the web browser interface. Click on Networking, then Advanced, click the infrastructure tab and fill in the passphrase info for your router type it again to confirm, then click apply. It should now connect and print from the router. But below is a good video with even more detailed info:

8) More Officejet J4680 setup via the mac using this very thorough guide: http://www.youtube.com/watch?v=Rjd1ZqJ89N4

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1 Answer

I Have an H.P. Office Jet J4680 and it prints only one copy.


uninstall the wireless drivers from your computer and reconfigure the settings.....these issues are generally related to the printer drivers.....

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Nothing helps. Print servers are capable of connecting a multifunction printer for printing capabilities only. For scanning, you have to connect directly to the Computer or by a Multifunction printer with wireless capabilities.

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