Question about Hayward Phantom Pool Cleaner Complete with Booster Pump

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Hayward phantom turbo just keeps spinning turn to the right. The water from the front jet runs always

The water from the front jet is always on.

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Posted on Jan 02, 2017

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SOURCE: My Hayward Phantom cleaner spins continuously.

Mine had this problem too 6 months ago and I successfully fixed it . I will try to describe the remedy as best I can. I will use the same part names that Hayward does on their diagrams (easily found on google). The unit has 2 pistons that are attached laterally to the manifold. They move in and out slowly to direct the flow of water for the "turn around" function. They seem to be the root of many problems that long term phantom owners are all too familiar with.

Essentially, the pistons get bound-up or stuck over time or the cylinder caps on the ends leak water. First remove the cam cover on the top of the unit (while the pump is running) and determine if your turn around cam is working. If it's not turning, then the gearbox may be broken.

To lubricate the pistons, you will need to remove several components so that you can remove the manifold assembly. If I recall, you can do it without disconnecting any rubber hoses. Once you get to the manifold, tilt it up so you can get to the cylinder caps on the left and right side. Very carefully remove one of the caps by gently prying the plastic tabs. Inside, there is a plastic piston with a rubber seal. Mine were stuck and difficult to move. The pistons should slide easily. I lubricated the indide of the cylinders with pool and spa lube from Lesl***. I pressed the cylinders back and forth until they began to slide freely. I reassembled everything and it worked like a charm! No more "death spiral". On one of my phantoms, a cylinder cap tab broke off and was leaking. I used a large zip tie diagonally to hold the cap on. It held permanently.

The Phantom is not a trouble free unit by any stretch, but I do think pool stores have taken advantage of the situation by often unnecessarily replacing major components. I'm basing this on some of the posts have read in pool foums. It reminds me of German car dealerships!

Posted on Feb 26, 2011

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1 Answer

I have a Phantom. It goes into the skim mode (the top jets shoot), but won't rise to the top. Anyone????


I had the same problem. The fix is easy. The stiraphom floats inside get waterlogged and need to be replace after several years of being left in the water. The pair cost about $15 and easily slide in and out once the top cover of the phantom is removed.

Sep 16, 2012 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

How to keep the tail from shooting water out of the pool on a phantom pool cleaner


Some "water shooting" is normal with any pool cleaner no matter what brand. It sounds like your tail valve may be turned up too high. At the base of the tail there is a small plastic screw valve. Try turning it clockwise a little at a time . The optimal point is where the tail is still moving around while the cleaner is running, but not squirting water out of the pool too often. Hope that helps, Good luck!

Feb 25, 2012 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

I have a Hayward Phantom pool cleaner, the function that controls, Top, both or bottom is not working. I replaced the Gear box and switch, but that did not fix the problem, it still just rides on the top...


Try running the cleaner with the top cover off and the pressure on while you hold it with your hand. If you move the switch back and forth you should see pressure changes in the hoses that attach to the manifold. Check to make sure the hoses are attached and there is no leaking pressure. Even a small leak will have a big effect. Next on to the manifold - it has two pistons, one controls the "turnaround" function and the other controls the dive and surface. The pistons get bound up and don't slide easily in their cylinders. Really it's a serious design flaw - how are the pistons suposed to stay lubricated long term with chlorinated water running through at high pressure?

The manifold can be taken apart and the pistons lubricated with standard pool lube. Take the piston caps off of the ends (very carefully) and lubricate the rubber seals. The piston rods may come loose as they do not secure tightly to the small plastic doors that slide to control water flow in he manifold. In that case, take the manifold apart carefully and be sure to keep the various screws organized - reattach the piston rods. I have done this entire process without disconnecting any rubber hoses. You will definately feel like you are in he weeds when you have this thing completely apart. This is normal!
I have had to do this about once a year to keep my phantoms running. Finally, you may want to take a picture of the innards beforehand to help you remember how the hoses and components fit in the unit. It's confusing. Good luck!

Jul 21, 2011 | Hayward 6000 Phantom Turbo Pressure...

1 Answer

The phantom WILL go the bottom but it flies right back to the top stays....doing nothing.....help


I have a Haymen pool cleaner also. It sounds like there is Air trapped in the unit or hoses as this is the only thing can can cause it to float up. Connect the unit to the vacuum hose and at the other end hold the hose over the pool jet whislt the filter is pumping water. This will force all of the air out, the unit will then sink again. Then, without bringing the end of the hose out of the water re-connect it to the suction point (usually in the skimmer box or on the pool wall) and it will function fine. If they don't have air in them it is impossible for it to rise up to the top.

Jun 17, 2011 | Hayward Phantom Pool Cleaner Complete with...

2 Answers

Doesn't seem to be travelling around the pool as good as it originally did. it is approx 15 months old


I have owned 2 phantoms over 5 years. Most likely the problem is with the hose. The Phantom's hose will invariably need repairs over time. The hose swivels break and leak causing the pressure to drop. Even one leak will cause the cleaner to slow substantially.

The pressure gauge that came with the cleaner is very helpful. It will tell you if it is a pressure issue or the cleaner itself. Check your hose swivels and joints to look for leaks. Next check the filter screens (one near wall and one in the back of the cleaner). Finally, look at the hose's connection to the wall. The culprit is likely one of the above hose related issues.

Dec 09, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

My phantom spins in circles and goes upside down what could be my problem?


It is is going in circles, it is likely a bent hose. This is common with these pool cleaners if you store your hose in a coiled position. Try laying the hose out on a sunny day and leave it there a few hours to straighten the hose. The running on the side could be a result of the debris bag being too full and heavy. The pressure could also be too high, which would cause both of these problems. Try decreasing the water flow though your cleaner.

Sep 24, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

Phantom does not move gets stuck in one spot


Is the cleaner getting stuck at steps, corners, etc? If so, your spin out is too short. Change the cam to the "winter" position to increase the pool cleaners spin out.

Aug 22, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

My Hayward Phantom cleaner spins continuously.


Mine had this problem too 6 months ago and I successfully fixed it . I will try to describe the remedy as best I can. I will use the same part names that Hayward does on their diagrams (easily found on google). The unit has 2 pistons that are attached laterally to the manifold. They move in and out slowly to direct the flow of water for the "turn around" function. They seem to be the root of many problems that long term phantom owners are all too familiar with.

Essentially, the pistons get bound-up or stuck over time or the cylinder caps on the ends leak water. First remove the cam cover on the top of the unit (while the pump is running) and determine if your turn around cam is working. If it's not turning, then the gearbox may be broken.

To lubricate the pistons, you will need to remove several components so that you can remove the manifold assembly. If I recall, you can do it without disconnecting any rubber hoses. Once you get to the manifold, tilt it up so you can get to the cylinder caps on the left and right side. Very carefully remove one of the caps by gently prying the plastic tabs. Inside, there is a plastic piston with a rubber seal. Mine were stuck and difficult to move. The pistons should slide easily. I lubricated the indide of the cylinders with pool and spa lube from Lesl***. I pressed the cylinders back and forth until they began to slide freely. I reassembled everything and it worked like a charm! No more "death spiral". On one of my phantoms, a cylinder cap tab broke off and was leaking. I used a large zip tie diagonally to hold the cap on. It held permanently.

The Phantom is not a trouble free unit by any stretch, but I do think pool stores have taken advantage of the situation by often unnecessarily replacing major components. I'm basing this on some of the posts have read in pool foums. It reminds me of German car dealerships!

Aug 07, 2009 | Hayward Phantom Robot Cleaner without...

2 Answers

Spin of death


Mine had this problem too 6 months ago and I successfully fixed it . I will try to describe the remedy as best I can. I will use the same part names that Hayward does on their diagrams (easily found on google). The unit has 2 pistons that are attached laterally to the manifold. They move in and out slowly to direct the flow of water for the "turn around" function. They seem to be the root of many problems that long term phantom owners are all too familiar with.

Essentially, the pistons get bound-up or stuck over time or the cylinder caps on the ends leak water. First remove the cam cover on the top of the unit (while the pump is running) and determine if your turn around cam is working. If it's not turning, then the gearbox may be broken.

To lubricate the pistons, you will need to remove several components so that you can remove the manifold assembly. If I recall, you can do it without disconnecting any rubber hoses. Once you get to the manifold, tilt it up so you can get to the cylinder caps on the left and right side. Very carefully remove one of the caps by gently prying the plastic tabs. Inside, there is a plastic piston with a rubber seal. Mine were stuck and difficult to move. The pistons should slide easily. I lubricated the indide of the cylinders with pool and spa lube from Lesl***. I pressed the cylinders back and forth until they began to slide freely. I reassembled everything and it worked like a charm! No more "death spiral". On one of my phantoms, a cylinder cap tab broke off and was leaking. I used a large zip tie diagonally to hold the cap on. It held permanently.

The Phantom is not a trouble free unit by any stretch, but I do think pool stores have taken advantage of the situation by often unnecessarily replacing major components. I'm basing this on some of the posts have read in pool foums. It reminds me of German car dealerships!
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Aug 01, 2009 | Hayward Phantom Pool Cleaner Complete with...

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