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stop 0 stop 1 , counter, clear the drum and developer. ARE YOU REPLACING THE DRUM AND DEVELOPER,
The copier works on the counter clear the counter and not replace the parts that counter is monitoring and you will have codes and image problems the counters tell the copier parts are new and to adj assigned voltages as required.
Was the counters cleared first? for the drum and developer, has to be done because the machine uses the counters to tell the copier what voltages to apply to certain assemblies. If not done causes codes and image problems. That is also how the copier has a new drum and developer, after the drum and developer where replaced was Toner Density procedure run. And no prints copies or faxes where received after the developer was replaced and running the Toner Density procedure, and any did get ne developer and start again. Must disconnect network cable and fax cable before changing developer also.
Replace the developer and drum/cleaning blade. Also reset the counters after replacing parts then run F8. resetting the counter with out replacing the above items cause image problems. The copier uses the counters to determine voltages on the drum you tell the copier drum is new and it is still old will cause problems.
By default, after the drum counter has lapsed you still have several thousand copies left before it will actually cease copies. There is no risk or danger to your equipment by continuing to run jobs, it's just a service message alerting to replace the drum soon.
Hi, yes it is drum RELATED error, but before changeing the drum, clean the drum sensor. When you remove drum unit, inside of copier in drum unit place, from left side, uperr in the middle you have small sensor - Clean it!
Then try again.
If not tell me the exact error code eg. E 020 - 01A2 or?
1.Power off the printer.
2.Open the top cover.
3.Press and hold the gray oval button on the operator panel below the indicator lights
4.While continuing to hold down the button, power on the printer.
5.The lights on the front panel will flash twice, then release the button.
The drum counter should now be reset. End of procedure.