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My finis neptune will only play 5 songs - Finis Neptune MP3 Player

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My windows will not accept my device. What driver do I need? Neptune Finis

Windows does not require a driver to use this device. If connected via a USB port, it should be recognized by Windows as a removable disc drive and will show up under the "My Computer" menu, or "This PC" menu, depending upon Windows version. There is no other GUI or assistant type software utilized.

Aug 08, 2016 | Finis Audio Players & Recorders

1 Answer

My neptune stop playing randomly

I had the same problem after logging less than 1000 yrds.
I dont have THE solution. Nor does Fnis.They offered a discount on the new model. Im looking for a firmware flash. if I find ill let you know

May 02, 2015 | Finis Neptune MP3 Player

1 Answer

Swimp3 from 2005 I need the usb cord for charging and getting songs. where can I buy one? thank you

Hello Kieboam,
Thanks for letting us know you are having a problem with your SwiMp3. I work in technical support for FINIS and I will be happy to help you. The best thing you can do is fill out a support ticket on our support page ( and somebody will process your case within 24 hours.
Thanks again! FINIS Technical Support

Aug 12, 2011 | Finis Swi MP3 Player

1 Answer

I have purchased swimp3 around 9 months back. it was working properly. For the last 4/5 days when i tried it played only for 1/2 minutes. charge is not holding even after i tried many times charging. Is...

Thank you for letting us know about this problem. I will be happy to assist you and help you out. I am from FINIS Inc. and work in Technical Support and I would definitely advise you to go to so we can further assist you and replace your unit if needed.


May 16, 2011 | Finis Swi MP3 Player

1 Answer

Can not get the shuffle function to work on my Finis SWIMP3 1 G player. when I hit the shuffle buttons as directed in the manual, it keeps replaying the same song over and over.

Thank you for posting this I am looking forward to helping you. I work in Technical Support at FINIS and it looks like you will need to reformat your unit.
Just plug it into your PC and right click the removable disk from My Computer and click "format". You will want to be in the FAT Function. This will delete all of your songs off your SwiMP3 and they will need to be loaded back in, but that should fix your issue you are experiencing.
If you have any more questions or comments please create a ticket at

Apr 23, 2011 | Finis Swi MP3 Player

1 Answer

My swimp3 will not go to previous song when I hit the previous button. When I hit the Next button, it will go to the next song; however, the previous button will only go to the song that is currently...

There will be a 4-7 digit number stamped on the backside of the USB stick when the cap is removed, can you provide this number please? Also you can try double tapping the previous button, for with the new Firmware update the units have received this is the standard function. If you have any other questions feel free to contact me directly a

Jan 22, 2011 | Finis Swi MP3 Player

1 Answer

How do i upload new music to my swimp3 and remove old songs on it? I tired to drag it in but it says the file is full.

IF you are using a MAC, when you remove songs from the unit you must empty the trash on your desktop to completely remove the songs from the unit.

Nov 15, 2010 | Finis SwiMP3 v2 Player

2 Answers

I used to be able to get my swimp3 to work fine from my itunes, now even with the same songs as before it says there isn't enough space even though on screen the file is reading as empty? Does anyone know...

I haven't seen a similar problem, however, my first suggestion would be to try the RESET function.

Second would be to make sure you didn't load the songs into folders on the device - they will only work in the root directory.

Last, I would look for any NON-music files or folders. If you have accidentally transferred other files that could keep it from playing

Remember though, the Swimp3 Players are compatible with iTunes, however, they can't play any AAC / encrypted songs.

Good Luck
Authorized Swimp3 Dealer

May 02, 2010 | Finis Swi MP3 Player

2 Answers

My swimp3 holds up to 50 songs but at the moment i only have 29 on it. i want to put more songs into the player but every time i try and put a song in it, it tells me that there isn't enough free space. i...

this might be due to the large size of your files, if you have avg song length of 4 mins andsize around 5MB it will accomodate around 25 songs...

Oct 30, 2009 | Finis Swi MP3 Player

3 Answers

MP3 MWalker B323 Neptune

hi racheltanyl..i found the solution! i found it after spending 1 hr clicking on my new mwalker neptune b323..

u just have to click M (menu) when the song is playing...and then clik "Repeat"..after that click "Normal" instead of "Intro"..
that's all!

but, i think maybe u already solved the problem.. =)

Jan 05, 2008 | RCA H100 MP3 Player

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