Question about Canon PIXMA Office Equipment & Supplies
When I change my ink the color ink show as full the black as empty. How do I correct this?
if the black cartridge is genuine and new...take it back. It is faulty.
If the cartridge is refilled or compatible...hold the STOP button for 6+ seconds to disable ink monitoring. This should clear the 'empty' error and the printer should work again.
Posted on Jan 14, 2015
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Posted on Jan 02, 2017
SOURCE: Printing black ink
some canon printers come with a utility program that has a whole host of troubleshooting programs.
if yours came with this, try looking in it for a nozzle cleaner or head cleaner utility.
im thinking the generic ink may have gummed up the printer nozzles.
if that doesnt work, take a Q-Tip and clean the heads and nozzles on the cartridge with denatured alcohol (~$10; pick it up at local pharmacy maybe? i got mine through the local grocery stores pharmacy).
let me know if that works for you. got a couple other ideas.
Posted on Aug 15, 2008
Remove the printer from control panel, under installed printers, then unplug the usb cable and reinstall the printer drivers using printer cd, or download from canon support website.
Posted on Apr 27, 2009
That is normal, the printer "sees" the cartridges by their serial number, so when you pop in a refilled cartridge, the printer thinks you have put in old cartridges and continue to show low ink level. When you pop in a new one, with a new serial code, the ink level will reset, showing that the cartridges are full again.
You can try this:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.
Doesn't always work, but you can try.
Here are links, so you can see:
Hope that helps!
Posted on Apr 15, 2010
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