Question about Kenmore Elite 45986 Front Load Washer

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My kenmore fron loader gets stuck in the wash cycle then reads erroe F09 and sometimes F11

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"F09" is an Overflow Condition error, while "F11" is a Serial Communications error. The following two links explain both error codes and how to troubleshoot:

http://www.fixya.com/support/r805532-f09_error_whirlpool_duet_kenmore_elite

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Read through both links and follow the advice given. Both these error codes can be a bit tricky to diagnose as they both have multiple causes. I would begin by looking at those items that are common to both. The Central Control Unit (CCU) seems to be a logical place to start. Check all the wire harness connections to make sure they are connected properly. I would recommend you pull each plug one at a time and reseat them. Make sure you UNPLUG the washer while doing this and leave the unit unplugged for at least 30 minutes. This will reset the CCU and clear any erroneous error codes. If resetting the CCU does not help, or if you don't find either of these links helpful, please post back and let me know. I hope you find this information helpful.

Posted on Jun 23, 2009

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SOLVED: I am getting F09 error code - Kenmore Elite HE3 Washing ...

https://www.ifixit.com/Answers/View/47460/I+am+getting+F09+error+codeMar 20, 2011 - The F09 error is a water pump problem, either clogged pump, or pump malfunctioning, ... The Kenmore Elite HE3 is a washing machine by Kenmore. .... hi i have f9 display always when i start machine can you help with this. hitachi washing machine f9 error Google Search

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The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

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Washer code F11??? I have a Kenmore Elite front loader


F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
themobilian_2874.jpg

Service manual and more HERE

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We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

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Hi,
The following list of codes indicates an electronics communication problem with the washer:

Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
PLACEHOLDER FOR ART
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, then call for service.

Take care

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If your lights are flashing, use these codes to pinpoint the error.

These codes are reading from the top neon down.

F01....OFF, OFF, OFF, Flash, OFF.
F02....OFF, OFF, Flash, OFF, OFF.
F03....OFF, OFF, Flash, Flash, OFF.
F04....OFF, Flash, OFF, OFF, OFF.
F05....OFF, Flash, OFF, Flash, OFF.
F06....OFF, Flash, Flash, OFF, OFF.
F07....OFF, Flash, Flash, Flash, OFF.
F08....Flash, OFF, OFF, OFF, OFF.
F09....Flash, OFF, OFF, Flash, OFF.
F10....Flash, OFF, Flash, OFF, OFF.
F11....Flash, OFF, Flash, Flash, OFF.
F12....Flash, Flash, OFF, OFF, OFF.
F13....Flash, Flash, OFF, Flash, OFF.
F14....Flash, Flash, Flash, OFF, OFF.
F15....Flash, Flash, Flash, Flash, OFF.
f16....OFF, OFF, OFF, OFF, Flash.
F17....OFF, OFF, OFF, Flash, Flash.
F18....OFF, OFF, ON, OFF, OFF. Fault on control board, check Eeprom.
these are the codes and this is what they mean

f01 light 4, motor triac
f02 light 3 motor, jammed/ tacho
f03 lights 3&4 Ntc fault
f04 light 2. pressure sw stuck on empty
f05 lights 2&4, pressure sw stuck on full
f06 lights 2&3, N/A?
f07 lights 2&3&4 heater relay
f08 light 1. heater relay
f09 lights 1&4 eprom/setup error
f10 lights 1&3, pressure switch not sensing
f11 lights 1&3&4, pump/draining error
f12 lights 1&2, communication error
f13 lights 1&2&4, dryer ntc/ fan motor
f14 lights 1&2&3, dryer heater
f15 lights 1&2&3&4, dryer heater relay
f16 N/A
f17 light 4, door lock
f18 light 3 comms error (3 phase motor) power board

also try checking this manual
http://imagebank.indesitcompany.co.uk/brochures_online/pdf/Hotpoint/Laundry/WFseries_19504110305_Jan05_book.pdf

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