Question about Sony Playstation 3 (PS3) Console

1 Answer

My PS3 wont spin the disk ( i am pretty sure) and i have4 tried using as lense cleaner but you know it, it wont spin. so please help me and tell me what to do, and id be mighty Grateful if you did!! Thanks.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

  • Expert
  • 35 Answers

It is likely you will need to contact sony for support. i am not certain the extent of your warranty but provided you are within the terms they will likely repair it for free provided you pay for shipping. contact them first however so they can determine what can be done for you.

Posted on Jun 23, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My ps3 wont read video game disks, but it will read cd's and dvds. It also wont read blue ray. an error message comes up when i pop in a video game (80010514) I have already contacted sony but they want me...


Hi, this is a very common problem with the PS3 and usually means the blu ray laser has become faulty. You could try using a lens cleaner disc and see if that helps. Or you can have a look on ebay for a replacement drive. They usually sell for around £50 and are very easy to replace. If you google PS3 blu ray replacement you will find youtube guides on how to do it. You must however make sure you know the model of your PS3. It is on a white label on the back of the console and it starts CECH---. Next if you do replace the drive you will need to keep the circuit board that is screwed onto your drive as this is paired to the motherboard. If you do not swap the circuit boards the drive will never work. Have a look on youtube, the guides are pretty easy to follow.

Hope this helps and thank you for using FixYa

Jan 16, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Hi my name is damien and my ps3 will not play any disks.when you put the disk in,the disk symbol at the right hand corner just spins.it all started when i tried to play online.i was able to play online...


Hi,

This is an extremely common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Aug 11, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 won't play DVD or Bluray, I have tried a reformat and lense cleaner.


michaelpa551

In regards to cleaning the laser did you take the system apart to clean the laser or did you use a cleaning disk.

If you used a cleaning disk that was not rated to work with the PS3/Blu-Ray player you may have scratch the lense on the laser. With the PS3, XBOX 360 and Blu-Ray players the lense can be scatched easier so you have to make sure if you use on it is rated properly.

Now on a side most of the systems that I have seen lately in my shop the laser was not dirty and/or a cleaning did not fix the drive. So had to replace the drive and/or the laser depending what was wrong.

Let me know if you need instruction on fixing the drive. Also as always if you have had the system less than a year and have not opened it I would call Sony to see if you can get an in warrarty replacement.

Let me know if you have any more problems or questions

Issken

Mar 07, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

"No Disk" message


Your dvd lense need cleaning .
For that buy lense cleaner disk from nearest computer shop then put that disk into cd/dvd rom then play it then it clean dust from lense then you can use it again .
But if still same issue then you need to replace your dvd lense .
Let me know if you need further assistance.
Thanks for using FixYa.

Feb 24, 2010 | Sony Bravia DAV-HDX265 Theater System

1 Answer

Wont read or load any games or cd's


Hi,
This is a common problem on the PS3 unfortunately and is caused by a faulty blue-ray drive. Unit will have to go back to Sony for service.

You should try a DVD cleaning disk first to be sure that dirt on the laser lense is not causing the issue.

You can also open the case and clean the laser lense with a Q Tip and an alcohol cleaning solution. If you plan on opening the case at any stage please ensure the unit is disconnected from its power supply.

If this fails and you are confident with electronics there are several videos on YouTube showing how to replace the drive if you choose to order it and do it yourself.

See an example below.

Hope this helps. Please remember to rate my answer. Many Thanks.


Sep 01, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps 3 wont play any games or movies


Yeah try the lens cleaner for a blue ray drive.
If you got warranty use it, if your outside of warranty the repairs are 149usd.

The lens cleaner might not fix it, and the drive should work for years. so you might have a faulty drive. best to call in warranty service probably will get the ps3 replaced.

Please rate my solution to let me know how helpful the information was.

Jan 19, 2009 | Nintendo NHL 2K7

1 Answer

Ps3 problem loading


well my ps3 frezes like all the time and my disk r cleen tre to cleen lense wit a lazer lenze cleaner

Apr 22, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont read any disc! any help appreciated !


im very sorry to hear this it has happend to me aswell. actualy im on my third ps3 all had the same malfunction. its nothing you can treat from the out side you can try to reformat and restore system defaults but it had no effect on any of mine. you may be able to fix it your self. try this link i realy hope you can fix it.i have read many post on this same thing your not alone im on number 3 because of this awful malfuction it could be very simple to fix like a dirty lense or the lense slider is stuck. i dont recommend useing a cleaning disk they dont make any for blue ray lense.the lense is very sensetive good luck dont lose hope.http://www.eurogamer.net/forum_thread_posts.php?forum_id=1&thread_id=73887&start=60

Apr 14, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

DVD ROM


Have you tried using a lense cleaner disk?

Can you hear the disk spinning at all?

Is the problem with both cd and dvds?

What kid of disk are you trying to play? Some dvd roms will not read dvdrw disks.

Dec 28, 2007 | Dell Inspiron 2200 PC Notebook

1 Answer

Bad disk


if this disk plays on other sources then it is not the disk and sounds like it is a problem with the laser or the motor that pushes the laser along the disk if it dont play no disk at all then it is the layser if you have used a good quality lense cleaner and that didnt cure it then you could try if you are ok taking the case off leave it for 24 hours to make sure no electric is running through it and look where the laser eye is it should be neer the middle where the center of the cd sits if it isnt gently push it back to the middle this will recalibrate your laser then put it back together and try again if this dont work you will then have to get a replacement laser unit these can be expensive but you should be able to fit it your self as the wire areconected by conector but before you do this make sure you use a good lense cleaner as the cheaper ones wont work all the time and listen if the cd is spinning in the unit if its not spinning then you need replace the unit if you dont feel up to it then a repair shop will do this for you their si no way round it other than to replaceit they usually last the life of the warranty they are made to last no longer hope this is some help but not much more you can do 

Aug 15, 2007 | GoVideo DV2150 DVD Player/VCR

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

Related Topics:

586 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

shaun taylor

Level 3 Expert

1525 Answers

marley mcelhinney

Level 3 Expert

490 Answers

juanmireles1

Level 2 Expert

215 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...