Question about Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

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How to change the post motor hepa exhaust filter on dyson dc 15 animal vacuum ?

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  • Dyson Master
  • 628 Answers

Hello, this is Ava with Think Crucial.

You may refer to your User's Manual on how you may clean vacuum filters by clicking the link below.

Dyson DC15 Owner Manual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Mar 20, 2017

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SOURCE: Does my Dyson Animal vacuum have a hepa filter?

The HEPA filter is not a cleanable item. The pre-motor filter is the washable one.

Posted on Nov 30, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: Each time I vacuum, animal

    Hi there,

    Sorry to hear you're having difficulties with your DC14. If dirt and pet hair are collecting on your HEPA filter, the pre-motor filter may be incorrectly fitted, or missing from your cleaner. To check the filter is correctly fitted, please see our online support video for this cleaner:

    http://www.dyson.com/support/help.asp?article=1461&product=DC14-ALLFLOORS_US


    If the cleaner has been used with the pre-motor filter missing, it's probably best if you get in touch with us directly, as the cleaner may have been damaged.You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Aug 08, 2011

    6ya6ya
    • 2 Answers

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    Posted on Jan 02, 2017

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    1 Answer

    Dyson problems


    I have a DC-07 Animal and I have taken it apart many a time and cleaned at least the plastic parts. Its all modular. I would just make sure nothing is clogged.. Remember the Hepa filter is not washable just the sponge filter. So if you took out the filter and left in the Helpa filter I would order a new Hepa filter - its probably clogged by now! Beat of luck!

    Aug 12, 2014 | Dyson DC41 Animal Complete Ball Upright...

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    How do you clean the HEPA filter on the Dyson DC14 Animal Vacuum


    Hi there, it's Jack at Dyson.

    DC14 has two filters, a pre-motor filter and a post-motor filter. Both are engineered to last the lifetime of the vacuum in normal use, but only the pre-motor filter requires maintenance.

    We recommend washing the pre-motor filter at least once every 3-6 months using cold water without detergent, as shown in the video below. Always ensure it's completely dry before replacing it - this could take at least 12 hours.

    The HEPA post-motor filter does not require any maintenance. We advise against attempting to wash or clean it in any way as this could cause damage. It's normal for the filter to discolour over time, as it's engineered to capture the carbon dust from the motor brushes. This will not affect performance.

    I hope this helps, but if you'd like any further information you're welcome to contact our experts directly at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Jul 11, 2014 | Dyson Slim DC18 All Floors HEPA Bagless...

    1 Answer

    Each time I vacuum, animal hair and dirt collect on the Hepa filter of my Dyson Animal. It is about 5 years old. I have already replaced the Hepa filter about a month ago.


    Hi there,

    Sorry to hear you're having difficulties with your DC14. If dirt and pet hair are collecting on your HEPA filter, the pre-motor filter may be incorrectly fitted, or missing from your cleaner. To check the filter is correctly fitted, please see our online support video for this cleaner:

    http://www.dyson.com/support/help.asp?article=1461&product=DC14-ALLFLOORS_US


    If the cleaner has been used with the pre-motor filter missing, it's probably best if you get in touch with us directly, as the cleaner may have been damaged.You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service

    Aug 08, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    Does my Dyson Animal vacuum have a hepa filter?


    The HEPA filter is not a cleanable item. The pre-motor filter is the washable one.

    Jul 14, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

    1 Answer

    Remove hepa filter


    Turn the Dyson on its back as if you were servicing the beater brush and on the RH side you'll see the filter housing for the HEPA and a T-15 Torx screw. Remove this screw and then remove the cover for the HEPA filter.

    May 27, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

    5 Answers

    Changing the HEPA filter on a DC17 Animal


    Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.

    You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.

    Feb 18, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

    2 Answers

    Dyson collecting debris/hair, ect on top of hepa filter?


    Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!

    Feb 09, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    Want to replace HEPA post filter


    http://www.dyson.com/customercare/manuals/us/dc07_manual_us2007.pdf

    here is the link to your owners manual. scroll down to page 6 it shows you the filter to clean and how to take it aprt.

    Jan 08, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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