Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag neptune washing machine

The transmission is defective in this machine. Can you tell me what steps to do next in order to fix it myself?

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Re: maytag neptune washing machine

Who told you the transmission is defective??? I have worked on my Neptune and it has a belt going from the motor to the drum - there is no transmission. I don't know the model number of my washer, but it is a Maytag Neptune from 2002; I think they all have used the same basic design without a transmission ever since they came out.

Posted on Nov 05, 2007

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1 Answer

Anyone know why

If the machine has a mechanical control, the timer is stuck in a certain position. Whatever cycle it is stuck on will continue to run until the timer is advanced to the next setting. If you have an electronic board controlling things then that board is defective and needs to be replaced.

U might try unplugging unit to see if that affects the electronics. If manual timer, unplug unit and move the cam yourself to the next position.

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the board is the easiest fix you can have, just take the backsplash apart & swich it out, order from with your model #

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1 Answer

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That is exactly what it is, grease. It is coming from the transmission past a worn or defective seal usually the transmission will have to be replaced.

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1 Answer

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Dear raghar73,
ngfam at you service!

The Neptune is discontinued due to to many defects in design!
You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,

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Close your faucet valve on wall & unscrew your hoses to check screens on hoses & machine. Clean out well. See that the water pressure is good. Refit, check for leaks. If this is not the problem change your inlet valve, it is easily done.
Sites for spares: (which is good)

Pl rate if helped.............

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maytag neptunes are the worst appliances to get. i worked for maytag and the neptunes are over price and break very easy. plus the cost of repairs are very expensive. i would recomend getting a new washer. youve put enough money into this one and getting it fixed is going to be expensive. especially when the fix is only temporary. something else is going to leak or break.

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