Question about Sony Cyber-Shot DSC-P72 Digital Camera
Camera fell and have a lense error. lense won't retract
Posted by Anonymous on
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Posted on Jan 02, 2017
When the lens will not retract and camera is not functional (no picture on
display, and does not shoot) , and you already tried replacing
batteries with a new fresh set (ensure please) , and then restarting
camera with no memory card inside, then camera is faulty.
Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.
If still no luck , then the camera must be disassembled to fix the problem.
Possible reasons are :
If the camera is less than one year old will be replaced by manufacturer.
If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
Posted on Apr 10, 2009
This is not a joke........
Use a can of compressed air and blow around the lens while it is extended. Take a relatively firm approach with this problem slap the camera into your palm two or three times.
Not lens down in this case, but using the side or rear of the camera to make contact with your palm
Make sure you have the camera cord around your wrist so as not to lose it across the room.
Do this several times and turn it on and off till the message of tuen ona nd off no longer shows(if it ever did) and the lens retracts and works correctly. The compressed air will help remove any accumulated dust that is jambing the lens.
This is a sony tech fix and not a joke, they charge you $90 to do this and this fault is not uncommon in many of these small cameras
dust and dirt get taken into the lens bay ad eventually cause it to stick. Hence the use of comptressed air with the brutal approach
Posted on Jul 26, 2009
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