Question about Drive Medical Drive Phoenix 4 wheel scooter *Free Batteries/Free Home Delivery!

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My Drive Medical Phoenix 4 is all over the place. When I start out I have a full charge then after going 100 ft I start going to the yellow and then red. If I stop and turn off it will act as if it's fully charged again ten chart dipping to the red again. If I don't stop and turn off I will sit in the red untile red light starts blinking and the battery goes dead. I've had the pentiometer and throttle changed. Is there any way to fix this without getting a new scooter?

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Change the batteries. It sounds like your batteries are not able to hold a full charge.

Posted on Jun 20, 2014


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Posted on Jan 02, 2017

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SOURCE: Battery isn't charging, no handbook

be sure of model etc & order a manul from the dealer,then once read the basic guides,if no joy then book will advise you to get in touch with a qualified dealer.

Posted on May 12, 2010

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SOURCE: I have a new Drive

soo Have the provider install new batteries. No telling how long the "new" batteries sat on a shelf and in the showroom without being charged. The batteries are warrantied and should be replaced. While you're at have them check out the scooter after the new batteries are installed and remember to charge before use. Hope this helps

Posted on Mar 25, 2011

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SOURCE: I just got my drive

I think you should try to leave the key into on position ..cause it may have a switch off function and not get the power flow right ..If in the manual says the fuse need to be on o position for charging ..leave it so ..if it says different set it on the correct position ..
The idea is to try all possibilities cause there is nothing you can do wrong ...when it starts getting the current it means it is the correct procedure..I found nothing about this specified but the key thing make sense somehow ..and it seam to be the only thing left to do ..Usually on these things , when it is plugged to charge it should indicate the charging ..and the led change color or lit the one indicating full only when it is ready for .if the charging is not indicated without the key on is a pertinent thought to consider to switch it on ..

Posted on Aug 07, 2011

  • 60 Answers

SOURCE: My Daytona 3 scooter does not hold the charge very well. Few minutes after a full charge (takes about 11/2 hrs to get the steady green light), the green light starts flashing and the charge indicator

Take your batteries out, and take them down to .a battery shop. Have the battery load tested, Reading the voltage under no load conditions will not tell you much, normally the batteries voltage gives you its state of charge. These batteries will show a full charge at no load, as soon as you put any load at all on the voltage drops off and you don't have much in amperage output. The amperage is what is important when you right down to it. When load testing your battery they will use an instrument that they punch in the cranking amps. The instrument will look for the voltage drop off at a load of what ever amp value you punched into the instrument. The instrument will give you a pass\fail indication for the cranking amps value the technician punched into the keypad. There can be a problem when load testing batteries. The technician doesn't key in a amperage value, This is what happened to me. The instrument when no value is entered will use a default value, Say the default amperage is usually set at around 200 Cranking amps. My technician was either rushed or just being lazy. He set the load tester to use the default values, my battery passed with the tester set up the way it was. My battery is a 35 amp\hr battery and puts out 480 cranking amps In actuality my batteries weren't putting out nearly that much. It would put out 265 cranking amps for about 2 seconds then die. He told me the batteries were good. When i brought the batteries back to him
i didn't let him take them into thee back room. THIS TIME HE DID THE CHECKS OUT IN PLAIN SIGHT OF ME. I asked to do a comparison between my batteries and new ones. We had to retest a number of time in order to find the upper limit of the new batteries. As it turned out my batteries were bad and all my problems disappeared with my old batteries. NOTE, scooters use deep cycle batteries only Glass mate batteries if you want to take your scooter on a flight.

Now if you had your batteries load tested and you know their good, its got to be the charger thats malfunctioning. Check the charger connection points make sure there tight. One connector should go to the negative battery terminal, the other connector should go too the positive terminal and read +24v. Make sure the connections are solid. Hope this helps

Posted on Aug 16, 2012

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