Question about Dell XPS M1330 Notebook

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My CD/DVD burner on my Dell XPS 1330 won't burn anything. I've run the self test, I've run a diagnostic and everything came back as passed.

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Its an hardware problem so u will have to call our technician at toll free no 18884276640

Posted on Jun 24, 2009

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My Dell XPS 400 keyboard and mouse are not working. The F and Enter keys are working. Please help


Try plugging in a different USB keyboard and see if it still does the same thing. If so try running diagnostics on yourcomputer to see if you have a hardware problem. You should have a CD that camewith the computer that has "Diagnostics and Utilities" listed undercontents. Boot form this CD and run the extended diagnostics.
If you don't have the CD you can go to www.support.dell.com and select "Drivers and Downloads". Enterthe "service tag" (serial number) of the computer. You can thendownload "Diagnostics" .
To boot from a CD disk, power on your computer and tap the key tobring you to the "One time boot menu". Insert the CD into the top CD/DVD driveand then select "Boot from CD/DVD" and hit key. Select the"Run the 32 Bit Dell Diagnostics.

If all tests pass then reload OS ( Operating Software ).

Aug 27, 2011 | Dell Computers & Internet

2 Answers

Your link does not work. Also, I do not believe you may have understood the questions I was asking. I would like to know what I can do to be able to burn video that I have downloaded onto my computer...


If you dont have video burning capability, you will either need to get an external DVD burner or install a new DVD burner into your computer.
If the video is less than 700 Mb, you can burn a Video CD (VCD) onto a normal CD-ROM using a program such as Nero or Cyberlink.

Mar 06, 2011 | Dell XPS 400 PC Desktop

1 Answer

Have a Dell Dimension 3000 with the Integrated Intel Display Adapter 82865G that keeps crashing. I have reinstalled the drivers, serveral times, with no change. I have turned down the hardware acceleration...


Try running diagnostics on your computer to see if you have a hardware problem. You should have a CD that came with the computer that has "Diagnostics and Utilities" listed under contents. Boot form this CD and run the extended diagnostics.
If you don't have the CD you can go toTo bootfrom a CD disk, power on your computer and tap the key to bring you to the "One time boot menu". Insert the CD into the top CD/DVDdrive and then select "Boot from CD/DVD" and hit key. Select the "Run the 32 Bit Dell Diagnostics.

If all tests pass then reload OS ( Operating Software ).

Feb 26, 2011 | Dell Dimension 3000 PC Desktop

1 Answer

My dell laptops xps m1330 dvd player is not working


Verify that you have the last firmware (A14) on the Dell Support web site. Then check the CSS status of the DVD (should be unlocked) with this utility

http://www.digital-digest.com/software/download.php?sid=2&ssid=0&did=1

and finally verify that the DVDs are actually readable, and that the DVD reader works (try reading / burning a data CD-ROM or data DVD).

Check also that the video player software is set to the correct region and there are no errors in the Event Viewer (Hit Start, choose Run, type EVENTVWR.MSC and Enter). DVD events should be either under System or Applications.

Apr 15, 2010 | LG GCC 4320B CD-RW/DVD-ROM Burner

1 Answer

DVD burner won't burn using Premier Pro.


have you set it as your primary recording device under options?

Sep 21, 2009 | Dell XPS 410 PC Desktop

2 Answers

My dell d610 laptop has dvd/cd rw i want to know if this means i have dvd rw too if not what should i buy so that i will have dvd rw hopefully it will be something i just plug in this is my first computer...


Your built in CD Drive is a DVD player and regular CDR - CDRW burner, this means you cannot burn DVD's. To burn DVD's I would recommend you purchase an external DVD burner, here are some links to ones that are compatable to your computer.

Asus - Good Reviews

LITEON - Also has good Reviews

Mar 20, 2009 | Dell Latitude D610 Notebook

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Dell XPS 200 CD/DVD reading problem?


the reade part of ur CD/DVD drive is damaged while the Burner is still ok .

1/use the cleaner disc.

2/replace the part.

3/replace the drive as a last solution.

plz do rate this post.

Dec 29, 2008 | Dell XPS 200 PC Desktop

2 Answers

Dell Cd/Dvd burner not working properly


I have a Dell XPS 400 that's about 3 years old. I have a DVD reader and a DVD-RW device. The former works - the latter takes forever to read discs (particularly DVD data discs.)

I'm starting to think some of the generic DVD-RW devices Dell uses in its computers are prone to early failure. The DVD-RW in my XPS-400 was called "HL-DT-ST DVD+-RW GSA-H21N".

I'm going to try cleaning it, and then just swap it out for a better device.

Jul 03, 2007 | Dell (1G055) CD-RW/DVD-ROM (Combo) Burner

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