Question about Hasbro FurReal Zambi the Baby Elephant

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My daughter is heartbroken her favorite elephant worked for only such a short time. Can you help with a fix???

My daughter received Zambi and loved it immediately, as she LOVES ELEPHANTS and wishes for a real one. We thought this was the next closest thing. She has been very good to take best care of it, keeping it in its own special place on her shelf to make sure Zambi doesn't get broken. She's only had Zambi a short time, and now it won't work at all. Last week she found it making distorted noise on its own. We changed the batteries, and found she no longer could move and made only a soft noise (not the trumpeting or kisses she had made before. This morning, she found that Zambi is making no noise at all. All of her buttons are dysfunctional. She is so upset. Is there a fix? It doesn't seem that a toy that has been better cared for than anything else my daughter has ever owned should work for such a short time. Please tell me there is a repair.

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Very often this is due to electric wiring inside the toy that has come loose due to poor soldering work, or plastic parts that break off from overtight screws.
It may well be possible to repair the elephant, but you will need the help of some brave soul that knows about electronics and is able to operate on the toy without leaving too many visible traces of surgery. Sadly enough such toys are not built to be serviced.

Posted on May 17, 2014

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Most of these toys our maid in China and they use some very cheap equipment to make them work. If you can find the manufactory out let contact them ask them to replace it. First explain the problem to them and tell them how long it worked. There's another way to have it fixed and that is a toy shop that deals in repairs. The repair shops our stating to come back again. Or if you have friend that is pretty handy with repairs ask them to have a look at it. Good luck,

Posted on May 17, 2014


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On the bottom of each of the rear feet is a phillips-head screw. Remove the screws and you replace 2 batteries in each foot.

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my advice to you is to email or write HASBRO and explain your situation and they may or may not send you either a whole to pet shop toy or they mite beable to provide you with another code. give it a try.

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There is probably some wiring issues. Probably need an electrician to look at it.

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You're likely going to spend more to get your 18 year old toy to work than to purchase a new one. You can get a new Alphie with instructions, etc., at Amazon for $39.95 and a used one in excellent condition on eBay for $15. That's the way I'd go if I were you. The technology alone that has evolved since 1994 makes replacing vs. fixing the way to go. :)

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