Question about Bissell ProHeat Turbo Deep Cleaner Upright Steam Vacuum

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My Bissell carpet clean will not extract water

I changed the seal between the body and water unit thinking this might be the problem, but no luck. Any suggestions?

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Possible the water pump has gone out. I changed mine out it was not too hard.Also make sure the pump lines are all still attached and not clogged.This will take a little dis-assembly.

Posted on May 17, 2014

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Hello There,
Did you check the basic things:
-is the vacuum motor running like should be? (healthy sound, no strange noise)

-suction check:turn on the unit and with your fingers cover the hole, if the suction at the square connection hole to the water tank is not sufficient, your water pick up won't work.

-did you clean your water tank

-the dirty water level should be not too high to avoid the small red door to be closed (in front of the screen) in the water tank -the screen supposed to be clean (in the water tank) to let the air go through easily (otherwise the vacuum drops dramatically)

-the seal between the body and the water unit (this is not the bottom one - with the valve - where the water go through), this seal is at one of the top corner with square hole

-when you remove the water tank check the screws on the base plate, paying attention mostly around the vacuum motor (if those screws around the motor got loose your suction drops basically to no suction)

Furthermore you have to remove the base plate (under the water tank) and visually check around how the vacuum motor air track seals to the base plate.
Good Luck with your investigation!

Posted on May 17, 2014

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Mine would not squirt water or solution. I cleaned out all the lines (have to disassemble the housing) and cleaned the spray nozzles and that did not work. I found another guy who had the same problem and he said to take out the water heater (the rectangular aluminum piece the tubing goes in and out of), took it apart (easy) and cleaned it out (easy) and that did it.

Posted on May 17, 2014

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Posted on Jan 02, 2017

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