Question about Polycom VSX 6000 (220022222001) Video Conference

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How solve in my POLYCOM VSX 6000 showing error "unsupported signal adjust your PC output"

My SONY TV is working fine in my laptop, but when I put POLYCOM signal to SONY TV there are showing in TV screen "Unsupported Signal adjust your PC output".

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Try using the S-Video output and then try using the VGA output from the VSX 6000 unit. The unit can be fixed to output from either as the first monitor output (you may have the dual monitor option enabled). If this does not work the resolution of the TV might be HD, the output of your VSX 6000 is Standard Definition. You will need a monitor that accepts standard definition. If this does not work, I would reboot your VSX 6000 and try again. David

Posted on May 24, 2014

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Posted on Jan 02, 2017

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SOURCE: Not able to getting video from Remote far end.

Is the Indian site within the firewall? If so, I would focus on the firewall. Does the US site have a firewall? They may be blocking outbound traffic. If you are connecting but no video, it sounds like UDP traffic is still being blocked somewhere. If you can, you may want to assign public IPs on the units and test outside of the firewall.

Hope this helps..

Posted on Jul 23, 2008

  • 7 Answers

SOURCE: Polycom Viewstation 14XX

RMA it with your support provider

Posted on Jan 14, 2009

SOURCE: polycom vsx 7000

no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

Posted on Feb 08, 2009

  • 10 Answers

SOURCE: Can not able to dial out any number from Polycom VSX 7000.

Check out the following things:-

1. When dialing a ISDN number, be sure that the call preference has not been set to IP H.323 on the home screen just below the dialing field.

2. Check with your service provider that outwards dialling have been enabled on the lines provided to you.

Posted on Apr 02, 2009

  • 6 Answers

SOURCE: polycom vsx 7000 remote controll not working

Did you check to see if the batteries were still good or in the remote correctly?

Posted on Jan 26, 2011

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I've just solved that problem in the VSX 7000 of my girlfriend's Job.

Your VSX7000 has at least 4 video outputs, 1 for VGA and Supervideo 1 and Supervideo 2.

Firstly you should try VGA connector, because the main menu may be there, so you could change the configuracion.

If you can't see main screen in any of the output connectors you'll have to use the http tool.

In your internet browser enter the camera IP address, and you'll get the Web Interface of the VSX7000.

It will prompt you for user & password, the default options are "Admin" and your VSX7000 serial number (14 digits) you can find this number under the camera.

Once you're in the Web Main Menu, click on Site Map. There you can choose what you want to see in the screen of Monitor1 (My menus are in Spanish, maybe your menu says something like "screens" but I'm sure you'll find it)

If you choose Monitor/Screen 1 as Svideo, and select it as output for Local, Remote and Content you should see the Main Menu after the VSX7000 Reboots.

I hope it would be useful for you, if you have any problem with this let me know... This VSX7000 is working fine now, so yours should work!

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