uninstall all hp drivers, change USB cable, turn off, turn on printer..., restart PC..., check printspooler service, plug and play, tried printer on other computer, change USB speed in BIOS,...bla bla nothing is burnt in printer,
Lisn....there r only two possible faults (if everything else u stated is goin fine)...use a shorter and new data cable...or check the printer port in which u plug in the cable...u can also chat to the hp xperts on their site if the problem persists
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Re: Windows XP SP3 doesn't recognize HP 1020
You may have already seen this article, but you have to make sure you don't connect the usb cable until prompted by the software when installing the printer. Home product support, and access to downloads for your model is here. Also consult this document for usb connections., and this for failed installations, this for basics. Here are some MS links that may help in your situation.
Make sure after your uninstall you unplug the usb cable for at least a few minutes. go have a cup of tea or something. And reboot your computer. Then reinstall the HP software from a download. You could also try, after the printer installation, to visit windows update and run a custom scan of your system, then reboot your computer and see if the printer shows up in the control panel.
Try to take a patient, thoughtful approach, step by step, and if you are connecting via network recognize that it's problematic with these printers (unsupported by HP) and try connecting directly to the computer, then after successful installation try networking...
Best of luck!
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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what is OS connect your printer ?
1. If windows,or mac, try delete (uninstall all drivers for them), restart PC, plug-n-play find your printer, so take them your drivers.
2. Connect printer other usb port. Turn off/on printer, restart PC
3. Trying replase USB cable (us cable not long 1,5 m)
I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.
You need to reinstall the printer driver.
First check which operating system is used with your product? After that download the software from Download Full Feature Software and Drivers. How to Uninstall the printer Software :- Follow the steps below to remove the hp LaserJet 1020 series software from the computer:
Disconnect the USB cable from the computer.
For the Windows Desktop, click Start , click Programs or All Programs , and then clickhp LaserJet xxxx series .
Click Uninstall hp LaserJet xxxx series .
Follow the messages on the screen to remove the software.
Reboot the computer when instructed.
1. Disconnect the USB cable from the computer. 2. For the Windows Desktop, click Start , click Crontrol panel, select add\remove(XP) or program future (VISTA). 3. Click Uninstall hp LaserJet xxxx series . 4. Follow the messages on the screen to remove the software. 5. Reboot the computer when instructed.
After restart install the printer driver and follow the screen instructed.
It's best to put it back in the same port some times XP is just goofy like that. Did you uninstall the printer completely? Are you sure that the USB cable you have works? You can check what port the printer is on by doing the following
Start>Settings>Printers and Faxes Right Click the Brother Printer and select Properties. At the top you have different tabs. Select the third tab labeled Ports.
you could try this: unistall the HP printer driver first, uninstall the brother driver , restart pc, load brother driver with the usb cable unplugged from printer. Software will prompt for the cable to be connected to printer
I wish that there was a simple, single answer for this. There's only one thing more distressing - no device recognition at all. Here are the most likely culprits:
* The USB device or the USB adapter requires it's own power source. If your USB device or adapter came with an AC power "brick", try connecting it. * Here's a likely one - the front USB ports on your PC case may be misconnected. I've seen them that way from the factory. It's a good idea to check the connections against specifications. The standard order of connection is Red, White, Green, Black. No more than 4 wires per USB bank are needed. * Defective device. Do not assume that all PC components work correctly out of the box. I've seen many new USB devices that do not work. If you can, try the device on another PC. * All drivers are not installed. Some devices will require installing the driver package before plugging in the device. Some devices will also require basic USB files from the Windows CD before the unit will function. The general rule is to always follow installation directions precisely and to have the Windows CD ready.
I will now discuss how to address an unknown device problem which is caused by a driver deficiency.
1. Try to update the unknown device driver from within Device Manager. First try letting Windows search for one. If that fails, go back and choose "Select from a list" and then "Have disk". Browse to the device CD and look for the appropriate Windows folder there. Try browsing to the Windows CD (Win9x folder or i386 folder). Lastly, try updated drivers from the manufacturer's web site. 2. Try uninstalling the unknown device, unplugging the device and rebooting. Replug when back in Windows. 3. Be certain that you have the correct drivers! You may have gotten the wrong CD or a CD with drivers for more than one device on it. 4. Cleaning up in Safe Mode may be necessary. Unplug all USB devices. Reboot the PC. To enter Safe Mode, press the F8 key repeatedly while restarting the PC. Timing is important. Try to press quickly before the Windows logo screen appears. Pressing and holding the CTRL key may work too. Choose Safe Mode and open Device Manager. In Windows 2000 and XP, click View > Show hidden devices. Now locate all USB devices, HID (Human Interface Devices), USB drives and controllers/hubs. Remove all and save the USB Host Controllers for last. When done, restart and replug USB devices one at a time.
Just remember that you are entitled to support from the device maker. If you can't get help, do not hesitate to return the device. Some manufacturers only seem to respond to lost business. It's a shame, but it's true. Send them a message - that you won't accept shoddy goods or lackluster support.
I'm not sure, but I think I understand that you're connecting using a USB hub? If so, try connecting it directly to a USB port. Many times an unpowered USB hub does not supply enough power to run a laser printer. Unhook the printer. Go to Printers and Faxes - delete the printer. Hook up directly to a USB port. Let the computer re-install the printer.
Let me know