Question about RCA DRC6331 Portable DVD Player

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My rca doesn't want to start, no picture...the only thing who seems to work, the battery is charging...

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right so it's one of two things, either the charger or the batteries,

can you try another charger ?


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Because the battery is not removable? Best thing is to allow the E Reader to be completely cleared of any charge. OR While it is plugged in, press and hold the power and N buttons simultaneously for 20 seconds. I then turned the device on normally. Hope this help, have a great day..

If you need further help, I’m available over the phone at

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1 Answer

Phone says its charging when plugged in but battery doesn't charge

Hello and Welcome to FixYa!
Well, it seems like either bad charging connection. Look, sometimes, it happen, that as soon as you plug in the charger, the charging indication starts showing that the device is under charging mode, but in real its not. You can say, that the charging animation showing on the screen is fake. Secondly, it could be due to bad charging IC in worst case, or can be due to weak battery (in most cases), And to rectify the problem, first you need to try charging the battery with some other OEM charger, Secondly do make sure that there is no carbon deposition on the battery terminals. If the problem still persists, then either the charging IC or the battery is the bottle neck of the trouble. Hope, now you get a wider picture on how to deal with the scenario.

Have a nice day,


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My Suzuki gsx400E -82 doesn't seem to charge the battery while running. With a fully charged battery (with a CTEK charger) The motorcykle starts perfektly, but after driving for about 1-1,5 hour the...

Sounds like the starter is dragging, when the bike gets hot the starter barely turns. And those bikes don't actually have an alternator. It's like a magneto system that keeps the battery from draining, but doesn't actually charge the battery. I would take the starter off and have it tested.

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2 Answers

Not able to charge the battery


As per Sony, if you are getting this message, it's a concern.

This message usually appears, if you are using a Battery other than Sony's.Make sure you are using Original Sony's charger. Try to use some other Charger and Battery.

If problem persists, you need to send the unit for repair. More likely, it's a firmware issue. I have hardly seen any Charge / Battery issue.

Let me know, if need further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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you can contact Acer via their website and they will direct you to a local provider or they will send you a replacement.

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The only thing you can really do in this case is call gateway and see if they can repair this. it seems like something internal. Hopefully the computers are still under warranty. Sorry for the bad news.

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yeah i have the some problem. PLEASE HELP ME

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