Question about Kenmore 44102 Front Load Washer
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Posted on Jan 02, 2017
Solution for clogged soap dispenser on Kenmore He2. If you open the door and slightly pull the gray rubber seal away from the drum, at the 10:00 position, you can see if there is an item blocking the inside soap despenser drain pipe. I had a sock stuck in there and I gently used two fingers (one from each hand) to grab the lodged item and pull it out. It no longer looked like a sock, but a torn up washcloth. If this solves your problem, I highly recommend using a mesh laundry bag to wash anything smaller than a washcloth. Socks (all socks, not just a baby's socks), thongs, etc have all gotten stuck in the soap despenser drain and in the water outlet drain filter. They are too torn to be used again, of course but it answers the age-old question of "where did all the matching socks go!"
What I recommend to anyone who has this washer to do their regular cleaning cycle. After you do this, check both drains, the grey rubber seal, etc for anything that may have gotten in here. If you use the mesh bags for anything smaller than a shirt and pants, you will find that the clogged draining problems will happen with less frequency.
Also, before doing expensive repairs, take an hour or two to search the web and see if you can figure out (from customers before you) how to fix these chronic problems. If there is still a problem you can't fix and HAVE to call a repairman, watch the repairman fix the problem so you know how to fix it next time. Not only that but you can tell us what the repairman did so those that have the problem after you, have a way to fix the "simple" fixes.
Posted on Dec 08, 2008
Hi dlypooh, thought I would post the solution here as well for anybody who needs to do a search in the future...
Remove the dispenser, pour water into the opening and make sure water can get into the machine freely. Inspect the opening for soap build up.
If water goes down slowly (re: dlypooh), open the washer door and feel around the bellow for anything blocking the water inlet port into the washer (socks can sometimes get wedged up there and cause a blockage).
If it all checks out ok, make sure the machine is properly leveled and not leaning forward.
Hope that helps!
Posted on Feb 21, 2009
We had a similar problem with water coming out of the soap dispenser when the washer was run. I assumed that it was a problem with the water draining as everyone else posted here. I took off the front panel, got rid of the junk and drained it. Although this was great, it did not solve the original problem. It turns out that there was a sock stuck in between where the water comes out of the soap dispenser and in to the main compartment. Pulled it out with a needle nose plier and good to go. Thanks to everyone for their input here.
Posted on Jun 01, 2010
Testimonial: "good to go "
If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:
Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.
1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.
NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.
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Posted on Sep 10, 2010
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