Question about Plantronics .Audio 340 Headset

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My plantronics 340 keeps losing connection with my phone. problem just started

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I purchased a new one. it only cost me 10 dollars more than paying for this.

Posted on Jun 24, 2009

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1 Answer

I couldn't hear any sound from my cellular phone even the connection is established.


It may be that you need a new headset, I have searched through Plantronics web site and can't locate an answer for you. It has not come up with an answer here at the think tank.

Good luck from Headsets Direct - 800-914-7996.

Aug 07, 2011 | Plantronics Explorer 340 Wireless Headset

1 Answer

Plantronic 340 headset


try 9999 or 1234 or the last 4 of your phone number. let me know if it works

Mar 19, 2009 | Plantronics Explorer 340 Wireless Headset

2 Answers

I have lost my manuel and have forgotten how to pair my bluetooth, can you help me out?


To connect your headset:


Start with your headset turned off.
Press and hold down the control button.
After 6-10 seconds, the light will flash blue, then it will flash red, then blue.
Release the buton when you see the red/blue.

On your phone (depending on your phone, the commands may be different or even not necessary. Navigate through your phone menu until you see commands similar to):

Enable Bluetooth
Turn Discoverable to "Yes" or "On"

You may also have to "Add Device" in order for your phone to start searching for your headset.
On your phone, select Plantronics 3xxx.
If you are prompted for a Passkey, use 0000 (that's 4 zeros).
It is now ready to use.

Hope this works for you.

Dec 17, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Keeps Disconnecting


Try and re-pair your device with your phone. Here is a quick run down if you don't know.

First, remove the device from your phone's bluetooth list.

Second, and this works for Explorer Series: 220,320, 330, 340, 350 Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue. This will place your device back in discovery mode.


Third, use your phone to search for new devices and add it back to the list.


FYI- ALL listed models passkeys are 0000. (4 zeros)


If this doesn't help the only advice I have for you is 1. submit a help request to Plantronics web site or 2. Get a new device.

Sep 16, 2008 | Plantronics Explorer 220 Bluetooth Headset...

1 Answer

Pairing my bluetoth to my blackberry curve phone


When it is turned off, hold the main button in for 4 seconds until the light flashes red, the release. It should flash red and blue. This means it is in pairing mode.

Aug 22, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Lose passcode


Good Day,

Passcode is "0000"

hope this helps

Jul 05, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Bluetooth connection


You need to set both your phone and the headset into pairing mode. Interactive pairing guide here.

Apr 11, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Problem with Plaintronics 340 Explorer


This is answer of plantronics tehnical support:
"Dear customer,
Thank you for your-email and shown interest in our Plantronics range.
* If you would try the headset on the pc, would it work again. In other terms is the headset refusing to switch on or simply refusing to respond to the Nokia.
* If the headset is showing a failure in connecting even after 8 hours of charge, and even when undoing the pairing and pairing it again and trying to connect - if possible to a different mobile phone - then you are very welcome to claim a new replacement within the 2 years of warranty via : http://service.plantro.com/service.aspx
If you require our technical assistance, please fee free to ring our free support service : 0800 41 00 14
with kindest regards,
your Plantronics customer service UK"

Mar 02, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

I disconnect from a call; Plantronics Explorer powers down


When you hang up from calls you are holding in the button for more than 2 seconds...This is way too long and it shuts off the headset. When you hang up, all you have to do is press the button quickly, until it clicks, and the call is disconnected. Anything more than a second or two will turn off the headset, as explained in the manual. Holding it in when a call comes in will make the phone "ignore" the incoming call. Again, all you need is a quick push of the button until it "clicks" will answer the call, the same as hanging it up. I hope this helps you!

Jan 29, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Sny ericson w850 and plantronics 340 not communicating


MIne connects to my phone and tells me it is connected but i do not get the headset picture on my mobile anymore, and when i make calls it isnt connected I still have to pick my phone up and use that..
Why should I have to do that when I bought it for that specific reason, I bought a Blueant one and it works perfect for three months..

Fix you problems plantronics and STOP using computer generated feedback!!!
And get someone with more than half a Brain to sort this out.

Nov 17, 2007 | Plantronics Explorer 340 Wireless Headset

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