My lexmark x2470 attempts to feed paper and print then paper stops but the printing proceeds but not on the paper
One common cause of paper feed issues is a build up of dust on the
printer's rear paper feed roller. This roller consists of a plastic
axle with one rubber roller on each side. This is located in the
automatic sheet feeder and is referred to as the "Pick Roller." As dust
builds up on the rubber rollers, they become less tacky and therefore
unable to grab a single sheet of paper.
To prevent and/or cure this type of paper feed problem, these rubber
rollers should be cleaned. Unplug the printer's power cord and remove
the paper from the automatic sheet feeder. Locate the pick roller and
clean the rubber wheels on the left and right with a cloth dampened
with warm water (be sure there is no excess water on the cloth as it
may drip into the machine). After these are free of any dust or ink
build up, reload the paper and plug the power cord back in. The paper
should then feed normally.
Next, try this printer self-test by following the steps given below:
1. Turn the power to the printer off by pressing the "Power" button once.
2. Press and hold the "Copy" button.
3. Continue holding the "Copy" button, while pressing the "Power" button once to turn the power back on.
4. Once the light on the "Power" button flashes, release the "Copy" button. This should start the Self-Test.
The self-test should print out a set of black and color bars.
Should this test fail, remove the cartridge and try it again without
the cartridge installed. If the self-test still fails to take paper in
and make sounds like the carrier is moving across the paper, you may
have a paper jam, or the printer may require service.
Remove the paper from the printer and check for any obstacles (pens,
thumbtacks, paper clips, etc.) or other obstructions. If you don't see
any, disconnect the cables from the printer, turn it upside down and
gently shake it to see if anything falls out. (Be careful to hold the
cover shut during this procedure, and don't look up into the printer
while you're shaking it.) In the event nothing comes out of the
printer, you may require service to the printer. Stop here and let us
know if this is the case, and we can provide you with further
If the self-test completes without the cartridge installed, run the
self-test again with the color cartridge installed. If you find that
the cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print
quality issues, please let us know.
This includes any print quality issues - we need to know if the
problems you have with your black or color are based in the printer, or
communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.
Oct 19, 2009 |
Lexmark X2470 All-In-One InkJet Printer