Question about Kenmore 98702 Stacked Washer/Dryer

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Does the upper agitator turn

The upper agitator dosn't move with the lower one is this normal

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Posted on Jan 02, 2017

honeymokey
  • 3113 Answers

SOURCE: Kenmore washer 100.92380200 upper agitator not turning

Just fixed mine. You will need an agitator repair kit. It comes with cover seal, bolt seal ratchet pieces and thrust plate for the bottom of upper agitator. Remove fabric cup and cover underneath. Remove bolt and upper agitator. Simple fix. New parts have instructions to repair. Get the correct model number and buy it from an appliance parts place. Around $20.00 retail.

Posted on Jun 16, 2009

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1 Answer

The agitator is only working in one direction so the washing is getting tangled


The top portion of the wash tub agitator is designed to rotate in the clockwise direction. It should be intermittent. Turn stop turn stop ....in its normal operation.

There is a set of plastic cams that allow for this function. Below the top agitator the lower agitator goes back and forth. With a short load the water just reaches the upper agitator. Try short load. Other possibility the tub is under filled try increasing the water level.


26221857-hkbf5riehselkv40qtw2in2z-5-2.jpg Two piece agitator

26221857-hkbf5riehselkv40qtw2in2z-5-5.jpg Two piece agitator.

Hope this helps?

Jun 20, 2016 | Washing Machines

1 Answer

Kenmore/Whirlpool WASHING Machine #110.26752502 top load Not Rinsing Thoroughly


usually the dogs in the upper agitator go bad. your agitator is two pieces. grab the lower agitator and turn the upper agitator. if you can turn it, the upper, back and forth. the dog cams are bad. very common problem. if they are stripped, clothes will not agitate in wash or rinse. plus machine can go out of balance easy. usually caused by normal wear and tear but is also a sacrificial piece in the even of an overload. common tools repair. good luck.
Kihm Skillicorn
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Jun 14, 2017 | Washing Machines

1 Answer

Kenmore washer will not agitate but will spin. Transmission spind free and motor was replaced. Could it be the capactor?


Hello,

No very likely it will not be a problem with the capiciator,what it does is gives the motor a extra jolt of power when it first starts to get the motor running,so if the motor runs the cap. is working normally. Since it does spin yet wont agitate the problem is very likely going to the transmission. HOWEVER FIRSTLY THOUGH I HAVE A QUESTION; is both the upper barrel of the agitator AND the lower paddles not agaitating or is just the upper portion notturning while the lower paddles work??

If both the upper and lower section aren't moving the problem will probable be the tranmission

IF JUST THE UPPER PORTION ISN'T WORKING the problem will be the part called the agitator dogs, thats a fairly common problem with the dogs to be worn out and just the upper part of agitator not working....this tip i wrote will show ya how to replace the dogs if that is what turns out to be the problem. http://www1.fixya.com/support/r10294924-top_part_agatator_isnt_turning_top_load

GENE

Oct 06, 2011 | Washing Machines

1 Answer

The agitator tries to rotate, but instead jerks, but doesn't rotate in normal motion. It also makes a ratcheting snapping sound.


Does the lower half of the agitator still operate normally? (Back and forth) Can you spin the top half (spiraled part) of the agitator in both directions with out the lower half moving? If so then you have a worn set of agitator "dogs" they are little plastic ears located in the upper half of the agitator and catch the notched inner section of the agitator to make the top action work like a corkscrew, slipping one way and driving the other as the lower half goes back and forth.
To get at these parts you will need to remove the agitator, Remove fabric softener dispenser or cap on top, and look down inside tho opening.
You will need to remove the plastic cover inside that has two ears sticking up, pull on one side or the other and it should pop out, there will be a rubber seal around it so it will be a little difficult to remove.
Now you will have access to the bolt that holds the entire agitator in the machine. The agitator dogs are located right on the outer edge of the center cup that the bolt goes through. To access them you will want to seperate the two halves of the agitator and flip the top half upside down while holding your hand inside it to catch the cup with the dogs in it. Part number 80040, for the dogs.
Good luck to You!!

Jun 26, 2010 | Roper RAS8445KQ Top Load Washer

1 Answer

Kenmore Series 80 Washer, Model 20852 - Agitator not turning well, making noise


Hi, If the washer spins properly but the agitator does not work, it could be the dog kit needs replaced. If the washer does not agitate or spin, it is probably the coupler.
Put the washer in wash cycle with no laundry in it and see if the lower prt of the agitator moves. If the agitator moves, try and hold the upper half of the agitator and see if it will only move one direction.The agitaor dog kit is designed to only let the top part of the agiator to grab one way. When they go bad, they can make some noise.
To replace the dog kit in the agitator, remove the top cap/rinse dispenser and the inner bolt cover. Remove the 7/16” bolt and lift the agitator out of the washer. Separate the 2 halfs of the agitator and replace the dog kit inside the upper part of the agitator.
Please let me know if this helps you or if I can assist you further.

Thanks
Vic

Jul 17, 2009 | Washing Machines

1 Answer

Kenmore washer 100.92380200 upper agitator not turning


Just fixed mine. You will need an agitator repair kit. It comes with cover seal, bolt seal ratchet pieces and thrust plate for the bottom of upper agitator. Remove fabric cup and cover underneath. Remove bolt and upper agitator. Simple fix. New parts have instructions to repair. Get the correct model number and buy it from an appliance parts place. Around $20.00 retail.

Jun 15, 2009 | Kenmore Washing Machines

1 Answer

Kenmore 90 series washer partially agitates


The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

May 05, 2009 | Kenmore Washing Machines

1 Answer

One part of agitator moves the other part doesnt.


Two-Piece Agitator: Bottom Works, Top Does Not - Whirlpool brands

Some Whirlpool brands washing machines employ a two piece agitator. The bottom is call the agitator and the top is usually referred to a 'Mover'. A multi-piece cam and bearing assembly connects the two and allows the top portion to index.

If the bearing or cams become stripped or damaged, the mover will often not work. Fortunately, Whirlpool produces a cost effective agitator repair kit that replaces all of the critical components in this cam assembly. There are three different repair kits. They differ in the height of the cam.
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Agitator Removal Instructions:


Remove Dispenser or Cap:
Some models of washing machines utilize a fabric softener dispenser that resides on top of the agitator. This dispenser simply snaps onto the top of the agitator. Other styles utilize a decorative cap. To remove the dispenser, simply grab it and firmly pull up. To remove the agitator cap, insert a small flat-head screw driver into the seam between the agitator cap and the upper agitator (mover). Use a twisting or prying action to pop the cap off of the agitator.

Remove Internal Debris Cap:
Inside the agitator you will see a cap with a raised handle, much like that of your automobile. Simply reach into the agitator and twist the cap while pulling up. This will remove the cap and its o-ring.

Remove Agitator Stud:
When looking into the agitator assembly, you will notice a single nut in the center of the agitator. Use a socket kit or nut driver to remove this bolt (agitator stud).

Remove the Upper Agitator (Mover):
With the bolt removed you should be able to remove the upper half of the agitator (mover) by simply pulling up. Sometimes pulling up will actually remove the whole agitator assembly. If this happens, place the Lower Agitator on the floor and stand on the flat lip. Then Pull up to separate the Upper Agitator (mover) from the Lower Agitator.

Remove the Cam and Clutch Dogs:
When you remove the upper agitator (mover) it contains the cam and clutch dogs. Tun the assembly upside down. The cam and dogs should then come out.

-- Stop Here if Replacing Cam Kit --

Remove O-ring:
The lower agitator remains on the transmission shaft. On the top of the agitator, there is an o-ring. Remove this o-ring.

Pull the Lower Agitator:
All that remains is the lower agitator. This can be removed by simply pulling straight up on the agitator.


Agitator Installation Instructions:

Set Lower Agitator:
Slide the lower agitator onto the transmission shaft. Rotate the lower agitator until the splines in the shaft match those in the agitator. Once aligned press the agitator down. Install the o-ring into the top of the lower agitator.

-- Start Here if Replacing Cam Kit --

Assemble Cam and Dogs:
Turn the cam upside down. Place the small round ear of the dog into the corresponding slot on the cam. Repeat this for each of the four cams.

Install Cam and Dogs into Upper Agitator:
Invert the Upper Agitator (mover) and slide the cam/dog assembly inside. The cam should be pushed into the mover until it shoulders. Then rotate the whole assembly upright.

Install the Upper Agitator (Mover) on the Lower Agitator:

The lower agitator has two tabs that stick up that are 180 degrees apart. These tabs fit into two slots on the bottom of the cam. Align the matching tabs and slots and place the Upper Agitator (mover) and cam assembly onto the lower agitator. Push down until the cam snaps onto the Lower Agitator. If the dogs fall out during this step it is necessary to return to the 'Assemble Cam and Dogs' section above and start over.

Install the Agitator Stud:
Place the bolt (agitator stud) into the hole in the bottom center of the cam. Use a socket kit or nut driver to tighten the bolt .

Install Internal Debris Cap:
Install the o-ring into the groove on the OD of the debris cap. With the o-ring in place, push the cap into the Upper Agitator (mover). It is important that the cap is pushed past the ports in the Upper Agitator (mover) so that the wash water can enter and exit as designed.

Install the Dispenser or Cap:
The final step is to replace the top cap. Both the cap and the dispenser simply snap into place. Just make sure they are installed as far down a they will go and are firmly in place.



Apr 07, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Not fully agitating


2 things
First is that I assume this not to be a 1 piece agitator. If it was the whole thing should turn back n forth Make sure its top (nut) fastner is tight. Usually just push down slightly and turn Clockwise.

A sectioned agitator has a lower section separate fro the upper. The lower can be attached to the agitator shaft and will move back n forth but the top has teeth that engage 1 way and allow slippage when the agitator comes back the other way. This "ratchet" action (some whirlpool older models that i have seen) if it has teeth ground off or grease build up under the teeth can cause them to stop agitating and just kind of sit there.

Drain and remove the clothes,
Take the top by hand and try turn it back n forth see if bottom moves. If the top is slipping and the bottom stays put remove the top nut (turn Counter Clock Wise) and try remove the upper section. If you can get it off you may be able to see why its not turning, and get the part to fix it.

Please let me know if this helped you. Rate me with as high a mark as you can. thanks and good luck.

Apr 02, 2009 | Washing Machines

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