Question about APC Matrix-UPS 5000 UPS System

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Could you tell me how many batteries a matrix UPS 5000 has in it as well as an APC Smart UPS Smart cell

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Battery 48V 17Ah smartcell, CT formation

Posted on Aug 27, 2012

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A UPS 500 uses two smartcell batteries. As for the APC Smart UPS, there are different models, but most UPS's will generally use two batteries.

Posted on Jun 23, 2009

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1 Answer

How to monitor Matrix 5000 UPS via email?


Try using use the agent and server of the Powerchute plus and the console of powerchute business edition run from another PC.
You may need version 9 or later of PBE.

Jul 29, 2014 | APC Matrix-UPS 5000 UPS System

1 Answer

How to password reset of Matrix 5000 ups?


it wont solve your problem just to reset the password. try to check the relay circuit first.

Jan 11, 2013 | APC Matrix-UPS 5000 UPS System

1 Answer

APC Smart UPS system tripps mains electricity when i connect. Please help


UPS MOV is blown, change MOV or input filter circuit. or better send it to APC authorized service center.

Nov 23, 2011 | APC Matrix-UPS 5000 UPS System

1 Answer

I need to know what the modular cable is that goes between the main unit and the batteries on a Matrix 5000. Is it simply a cross-over mini-RJ11 (handset connector) cable?


ccowl, APC has a great website. Have you tried it yet? The knowledge base they have on their products is huge. The cable you are speaking of may just be for monitoring battery voltage status, but that is only a guess. The interconnect cable could be a proprietary APC cable and only APC knows how it is wired "end to end" !!! 12fixlouie

Mar 16, 2010 | APC Matrix-UPS 5000 UPS System

1 Answer

Battery Charging Failed on APC Matrix 5KVA


you will need to replace the unit. the charging circut has failed

Dec 27, 2009 | APC Matrix-UPS 5000 UPS System

1 Answer

Relay switching sound


Have you change the battery? Note: Matrix UPS need to be calibrate after changing batteries or reset the Smartcell communication board. to make sure that the UPS would detect that you already replace it with the new battery

Jul 30, 2009 | APC Matrix-UPS 5000 UPS System

3 Answers

APC Matrix 5000 Electronics unit


where are u from ? here my email brokenbutte@yahoo.com.sg

May 19, 2009 | APC Matrix-UPS 5000 UPS System

1 Answer

No battery communition display on lcd


Make sure that the battery communication cable is connected the the battery output communication of your smartcell. If Im not wrong maybe you connect the communication cable on the input of the smartcell communication board.

Thanks and Good luck

Apr 23, 2009 | APC Matrix-UPS 5000 UPS System

1 Answer

No battery communications


Hi,

You will get that message when the communications cable is not hooked up. It looks like a phone line and daisy chains from one battery to another and ends at the Matrix Control unit. If you have those installed and it still says no communication the system need service.

If you have a volt meter you can check the voltage from each battery at the plug. It should be 48 volts or more, usually on a fresh battery pack it will read 54.0+ volts.

Hope this helps,
Dean

Dec 09, 2008 | APC Matrix-UPS 5000 UPS System

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