Question about Sharper Image Professional Plus Ionic Breeze? QUADRA GP Silent (SI861) (2 Pack) Air Purifier

7 Answers

Flashing lights on Model 1871

I have a question about possible problem with this unit. It's approximately one year old, worked great and periodic cleaning has been done per instructions however, now the blue light is flashing on the speed control side of the unit. It continues to flash even if the unit is in the off position, in "GP On" or simply on. Any ideas as the flashing will not stop until unit is completely disconnected from the power source?

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  • 36 more comments 
  • Anonymous Nov 06, 2007

    same problem

  • Anonymous Nov 08, 2007

    i am having the exact problem, and my product is exactly one year old as well

  • Anonymous Nov 12, 2007

    Same flashing light issue.

  • Anonymous Nov 17, 2007


  • Anonymous Nov 23, 2007

    Same Problem, and the unit is also 1 yr old

  • crazysnb Nov 25, 2007

    same problem here!!

  • oubuddy Nov 27, 2007

    This is my situation, exactly.  Same amount of usage/cleaning, exactly the same symptom.  Please help.

  • Anonymous Nov 28, 2007

    I have the exact same problem!

  • Anonymous Dec 01, 2007

    same problem with flashing blue light...unit is just under one year old

  • karen1234 Dec 06, 2007

    Same problem on 2 units - started at the same time. However, units appear to still work

  • kherrman Dec 06, 2007

    Same flashing light problem. Is it safe to use????

  • Anonymous Dec 17, 2007

    I have the same problem on 3 of my machines, all purchased about a year ago.

  • Anonymous Dec 25, 2007

    Same problem with one unit about a year out, they replaced under warranty, now a second unit is out... just outside of warranty.

  • Anonymous Dec 29, 2007

    Same problem as everyone else. Bought two units at the same time and both started blinking at the same time.

  • Anonymous Dec 30, 2007

    Mine started blinking after one year as well. $400 bucks, what a deal.

  • nina m Jan 05, 2008

    i have changed the blue light and cleaned the product. it is also one year old

  • CRJones Jan 13, 2008

    Same exact problem at aproximately 1 year old. Cleaned it, changed bulb, nothing works.

  • Anonymous Apr 06, 2008

    guess what - mine just started about two weeks ago and I just got it a year ago....

  • Anonymous Apr 08, 2008

    Same problem as everyone on the list.  Light flashes all the time even when it's turned off.  The unit still works, but this clearly is not normal.

  • sandladynmb Apr 17, 2008

    Mine just started with the blinking blue light, not sure if the unit is working though, just cleaned it a few days ago, recleaned it, still blinking.
    Any new solutions?

  • saribeus May 08, 2008

    same problem... sucks. Has anyone found a way to fix it?

  • tenniskiwi May 08, 2008

    I just purchased my unit three days ago, and it started with the blue light flashing after it had been running for a couple of hours. I turned it off for a couple of hours then restarted it. Same thing.

  • Anniki-o May 20, 2008

    Same problem...but still works

  • fivecook May 29, 2008

    Mine have the same flashing light symptom, started about 7 months after purchase. Sharper Image has replaced the units under warranty, no problem, but they were pretty tight-lipped about why this was happening. We have cleaned to no avail, dunno what else to try.

  • Dcforde Jun 14, 2008

    I have a one year old unit with the same problem. I am not sure if the unit still works.

  • wnichols3 Jun 21, 2008

    Same problem here. Mine is about 2 years old

  • DSTEVENS Jun 22, 2008


  • Anonymous Jun 30, 2008

    same problem here.

  • jwilks Jul 04, 2008

    Same problem, and Sharper Image I hear is bankrupt. They closed all the stores by me and their website is down. No way to redeem my warranty either, what a rip off just like everything else in their store!

  • liebigjorn Jul 14, 2008

    The drying grid light comes on for a few minutes and then it switches to attention required

  • Anonymous Jul 21, 2008

    SAME! I've cleaned it from top to bottom.

    As I'm unaware Sharper Image has posted a fix to this one can assume I'll never step foot into that store or buy anything from them or anyone else associated with the Sharper Image company and I've spent a LOT of money there.


    It's pretty clear this is a widespread problem and obviously a product defect so if I am made whole then I'll be shopping there again.

    Like a junkie


  • jksmjj Aug 11, 2008

    I have my Ionic Breeze Pro Plus GP in my workout room. It was doing a great job, until the blue light started flashing, Now it's not doing anything, except sitting there reminding me about the money I spent at Sharper Image. I've cleaned it and re-cleaned it with zero results!! How do I get it fixed?????????????????

    Mike Jones

  • Dentalrs Oct 04, 2008

    flashing lights on the speed control, even in the off position,please help

  • herbhill Nov 07, 2008

    Same problem.

  • saladobsh Dec 18, 2008

    same here..pice of ****..i cant find anything really wrong. blue light keeps flashing and it dosnt collect any dirt on the fins. it dosnt seem to be working when the blue light is flashing.

  • annfives Dec 30, 2008

    I have the same problem. Blinking blue light and it sounds like everyone is just SOL about getting it fixed. Mine is approximately one year old. However, mine is model number S1719.

  • Anonymous Jan 09, 2009

    Blue blinking light, but still works (how? and for how long?, who knows) What a $400 experience for all of us.

  • Anonymous Jan 10, 2009

    I have the GP model. same problem. blinking red light. happened after cleaning. do these things have some sort of capacitor that blows even though the unit is unplugged?



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I don't mean to be snide, but I decided that it wasn't worth all the stress -- so I tossed mine in the disposal bin about three months ago, and I'm much better for not seeing it around.  Just a lesson learned the hard way about badly made products from a company that risked and lost its reputation.

Posted on Nov 07, 2008

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I wonder how many others are having this problem? It sounds like the wiring "went out" about the same time on all of these. Strange how it went bad just after the warranty ran out too. Something is fishy here. Planned obselescence? Anyone know a good attorney. Sounds like a good class action suit. I have two units. Bought them at the same time and both started flashing at the same time.

Posted on Dec 04, 2007

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I don't know if you still use your ionic breeze.

About Ionic breeze purifier, I want to call attention on the fact that they are not being manufactured anymore because of heath concerns. New model use a completely different technology. Parts are also not distributed anymore.
I suggest replacing the ionic purifier with a different air purifier.

Please read the article below:

Ionic Breeze Health Concerns



Posted on Sep 19, 2010

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I am having the same problem with my Ionic Breeze Professional GP Plus unit. After finding this site I did some more searching and found this site which sells a "guaranteed or your money back" repair kit. According to the site, the owner is a former Repair Tech at Sharper Image. The kit includes basic cleaning supplies, something called "Drive Wire Abrasive" and step by step instructions to fix the unit. No special electrical or mechanical parts are listed and the site says no electronics experience is necessary.
I have a general knowledge of electronics repair and disassembled my unit. I didn't find any obvious damage and gave the unit a good cleaning with CRC electronic connection quick dry spray cleaner. I put the unti back together and nothing. Same flashing blue light & otherwise dead unit.
I'd like to talk with someone who has purchased the repair kit and find out if it really works and just what exactly is involved. If you have tried it or decide to try it please post a solution and let me know if it works. I'll do the same.

Thanks, Blake

Posted on Aug 20, 2008

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I had the same problem and found a solution. 
Sharper Image was bought out by another company and they have a customer service # 866-686-2463. 
They will not replace a defective ionic breeze but they will reimburse you the money if it is still under warranty. 

Posted on Jul 23, 2008

I called customer service and they said that means the wiring in is is defective.

Posted on Dec 04, 2007

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Blue light on speed indicator flashes and on light does not come on?

Posted on Nov 07, 2008

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