Question about Symantec AntiVirus Corporate Edition for Desktops and File Servers 8.1 (License Only) Volume License for PC

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My original symantec antivirus corporate edition updation problem

Sir,
My symantec antivirus upated regularly but date not changed and also my system not scanned it shows opening a scan it is completed nothing is scanned please help me solve the problem

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  • 428 Answers

I think it may be corrupted from a virus. Go to add/remove programs and repair it. Insert the CD first.
You may need to remove the virus also if that is the case.
Thanks Please rate the answer if it helps you
:)
Goo Luck

Posted on Jun 24, 2009

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Posted on Jan 02, 2017

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How can i remove virus


Removing viruses, though technical, is yet a very simple process if all the required steps are properly followed.
The basic steps are:
  • Buy or download a reliable antivirus software
  • Install the antivirus software
  • Update antivirus software with the latest virus definitions
  • Perform a complete system scan
Install an Antivirus Program in the System What is Antivirus program? An antivirus is a program that searches for, identifies and removes potential viruses existing in the computer system.
Antivirus software: Some of the most commonly and reliable antivirus programs available in the market are -
  • Symantec Norton antivirus
  • AVG antivirus
  • McAfee Scan
  • Microsoft Antivirus
The antivirus software should be updated regularly to retain its effectiveness.
Before installing the antivirus, close all open applications and terminate any suspicious processes using Task Manager. Sometimes, you may need to boot into safe mode or safe mode with command prompt to delete suspicious programs and references to them in the Windows Registry (run regedit from the command prompt to open the registry editor).
Search engines are excellent tools to find out whether a certain process is harmful or not. You can also get steps on how to remove a specific virus manually.
Removing the virus beforehand might be necessary, as some viruses will not allow an antivirus to operate. However, if you are not successful, you may still continue with the installation.

Scan the System to Identify and Locate the Virus Usually, the antivirus will run automatically when the system reboots after the installation. Therefore, it might identify the virus automatically. Moreover, you may want to run a quick system scan to locate the virus.
Troubleshooting the Virus Infected Areas After the antivirus identifies the infected areas, the next step is to rectify those areas.
Methods of Eliminating Viruses
Generally, the antivirus adopts one of two methods to eliminate the virus:
  • Removing the virus - When the virus can be easily identified and can be removed without affecting other files, then the antivirus removes it from the host place.
  • Quarantine - his is done when the virus cannot be easily identified removed from the file and the removal of virus means the removal of the complete file. In this method, although the virus is not eliminated, it is rendered inactive by moving the file into "quarantine" and renaming it.
Perform a Full System Scan Even after the virus is removed from the system, the next step is to scan the whole system to ensure that no infected files remain.

Aug 17, 2011 | Computers & Internet

1 Answer

Dear sir, when i login my laptop symantec anti virus scan don't scan and shows not responding,,,,please tell me the solution


Hi,
These types of problems occurs if the Symantec Antivirus is corrupted or missing. The only way to fix the issue is to uninstall and reinstall the program again. But before uninstalling the program you have to make sure that you have your product key and the installer handy for the reinstallation. You need to download the Norton Removal Tool to uninstall the Symantec properly.

Thank you for using Fixya. you hig recommendatino is highly appreciated.

Sep 19, 2010 | Computers & Internet

2 Answers

I install symantec antivirus but its disable auto protect in tray show icon red round


You got a virus that designed to disable Norton. Do yourself a favour, uninstall Norton. Here a link to an excellent free piece of software for home users. Download it, install it, update it, schedule a boot-time scan, you wil be amazed by just how much it finds & it wont slow your system by being too labour intensive like symantec. http://www.avast.com/

Oct 02, 2009 | Symantec AntiVirus 10.0 with Groupware...

1 Answer

Symantec Scan engine sees nothing wrong with eicar test files


in a command line? it looks like you did not put the path of the eicar file that you're scanning...

Aug 11, 2009 | Symantec AntiVirus Scan Engine 3.0 Upgrade...

1 Answer

Want to initiate symantec virus scan on remote via command line


If you are using Symantec's Corporate antivirus, you can initiate a scan using the System Center utility. The System Center utility can be installed from the main CD if you haven't already installed it. If it is a home version of Symantec Antivirus, I don't believe there is a command line option.

Hope this helps!

Apr 08, 2009 | Computers & Internet

1 Answer

Symantec Antivirus scans (full/quick) complete in 1-2 seconds


Nortons only protects you now, It will not fix a previous problem without sending them more money, try running Ad-Aware from Lavasoft it is free, and also download and run CCleaner they both are free and clean-up registry problems and adware plus much more.

Jan 26, 2009 | Symantec AntiVirus Scan Engine

2 Answers

How do i get rid of a W32.SillyFDC virus


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions.

    If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.

    If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.


  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

    For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

    For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.


  2. Run a full system scan.
  3. If any files are detected, follow the instructions displayed by your antivirus program.
  4. Delete the autorun.inf file from writeable removable devices, if necessary.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.


After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to the following registry subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\"load"

  5. In the right pane, delete any values associated with the worm.


  6. Exit the Registry Editor.

Dec 18, 2008 | Microsoft Computers & Internet

6 Answers

Symantec: Scan engine returned error 0x20000058


this error is due to some file missing in symantec antivirus. u try to reinstall it

Feb 23, 2008 | Computers & Internet

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