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SCANNING PROBLEM KNOICA 7165

I HAVE A KONICA 7165. IT USE TO SCAN FINE BUT UP UNTIL RECENTLY ITS BEEN HAVING PROBLEMS. WE TRY TO SCAN TO EMAIL AND SOMETIMES IT WORKS BUT OTHER TIMES IT KICKS THE MACHINE OFFLINE. THEN, WE HAVE TO POWER OFF THE MACHINE AND RESTART IT AND IT WILL WORK AGAIN. I WOULD REALLY APPRECIATE ANY SOLUTIONS OR ADVICE I COULD GET TO TRY AND RESOLVE THIS ISSUE. THANKS FOR THE HELP AND GOOD LUCK!!!!

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Contact whit the engineer probably u have to instal new firmware

Posted on Aug 31, 2009

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