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HP DIAGNOSTIC UTILITY - HP Officejet Pro K5400 All-In-One InkJet Printer

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When my printer is plugged in, it turns on and off on its own, dowesnt print and reboots over and over. What do i need to do to fix this? hp photosmart c5180 all in one


Try to us this tool to diagnose the problems on the printer..
Steps:
  1. Download the print diagnostic utility
  2. Go to www.hp.com
  3. Look for support and drivers tab, then on search field type your product name or number
  4. It will ask you to select your operating system (win xp, vista or 7)
  5. For the next step you need to select what to download (click on utility diagnostic tools, then look for print diagnostic utility, click on it, then download).
  6. Save it, then run the print diagnostic utility.
  7. To view the instructions on how to use the print diagnostic utility click here.

Good luck! :)

Feb 02, 2011 | HP Photosmart C5180 All-In-One InkJet...

Tip

HP Scan Diagnostic Utility (utility for resolving scan issues)


Description:s.gifHPScan Diagnostic Utility was created to help users troubleshoot andcorrect connectivity problems with HP All-in-One devices and softwareon Windows-based computers. Follow the on-screen instructions to runthe utility.


File name:s.gifHPSDU.exe [1/1, 2.19M]


Fix/Enhancement:s.gifThis version of the HP Scan Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.


DOWNLOAD IT HERE:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-90927-1&lc=en&dlc=en&cc=us&product=1153481&sw_lang=&os=4063


Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

on Apr 10, 2011 | Office Equipment & Supplies

Tip

HP Print Diagnostic Utility


This toll will help you solve issues for your HP Printer.<br />This tool is created by HP and I only want HP users to maximize this to help them isolate why there are errors in using their printer.<br /><br />I am only sharing these to you guys just in case you dont have any idea about this tool.I hope this can be useful.<br /><br /><span style="font-weight: bold;">HP Print Diagnostic Utility</span><br /><br /> <span>Description:</span> <img src="s.gif" /> HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility.<br /><br /> <span>Fix/Enhancement:</span> <img src="s.gif" /> This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.<br /><br />Download the file here.Copy and Paste it in your browsers address bar then enter.<br /><br /><span>http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91788-1&lc=en&dlc=en&cc=us&os=4063&product=2510767&sw_lang=</span><br /><br /><br /><br /><br />Your's Truly,<br /><br />Christian from HP<br /><br />Say "Thanks" by clicking the thumb icon in <br /><br />the post that helped you.<br /><br />Please click "YES" in solution that solves <br /><br />your problem as "was this helpful?"<br />(Although I am employed by HP, I am <br /><br />speaking for myself and not for HP)<br />

on Apr 02, 2011 | Office Equipment & Supplies

1 Answer

Connected all the points one minute its working, next time i turn it on, the light does'nt turn on. there was always a loose connection but now how ever hard i try the light is not going on.


HP has designed an easy-to-use Network Diagnostic Utility tool to help you identify and fix common problems when installing or using HP printers on your home network. Let the Wizard guide you through the following troubleshooting steps to make sure your printer connects to the network:
  • Identify network and Internet connection problems.
  • Identify communication problems between the printer and the network.
  • Check for required HP software to connect your printer over the network.
  • Troubleshoot firewalls blocking communication.

NOTE: The HP Network Diagnostic Utility is a Windows tool only. c01647276.gifTip : For general information about wireless networking, visit HP's Wireless Printing Center (in English). How do I get the Network Diagnostic Utility? Follow these steps to download and install the HP Network Diagnostic Utility on your computer.
  1. Right-click the following link, and then click Open in New Window . Link to tool (right-click) File size c02237693.gif HP Network Diagnostic Utility 2.72M
  2. Make sure you meet the system requirements, click the Download only button, and then click Save to save the tool to your computer.
  3. Browse to the location where you saved the Network Diagnostic Utility , and then double-click the HPHNDU.exe file to run it. If you get a firewall security alert, click Unblock , Accept , Continue , Yes , Allow , or Permit .

Nov 04, 2010 | HP JBL Platinum Computer Speakers

1 Answer

Printer is on, does not copy, fax or scan, screen sez Hewlet Packard with right facing arrows.


Find and Fix Common Printer Problems Using HP Diagnostic Tools Review the following sections to learn about the diagnostic tools that HP offers, and then follow the links to learn how to download and install the tools. You can also use the following shortcuts to go to the section in this document that is related to your issue: HP Network Diagnostic Utility HP Print Diagnostic Utility HP Scan Diagnostic Utility HP Network Diagnostic Utility Network connectivity and communication is everything when it comes to networking your HP printer. The Network Diagnostic Utility provides help and information that is necessary to resolve network issues, including:
  • Verifies network and wireless connection status for your computer and the HP printer
  • Identifies security type and security key for your network
  • Identifies firewalls and supplies related help
Learn more!

Using the HP Network Diagnostic Utility (c02037530) (in English)

Oct 27, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Can't delete document. printer won't print


Find and Fix Common Printer Problems Using HP Diagnostic Tools Review the following sections to learn about the diagnostic tools that HP offers, and then follow the links to learn how to download and install the tools. You can also use the following shortcuts to go to the section in this document that is related to your issue: HP Network Diagnostic Utility HP Print Diagnostic Utility HP Scan Diagnostic Utility HP Network Diagnostic Utility Network connectivity and communication is everything when it comes to networking your HP printer. The Network Diagnostic Utility provides help and information that is necessary to resolve network issues, including:
  • Verifies network and wireless connection status for your computer and the HP printer
  • Identifies security type and security key for your network
  • Identifies firewalls and supplies related help
Learn more!

Using the HP Network Diagnostic Utility (c02037530) (in English)

Oct 27, 2010 | HP Deskjet 3845 InkJet Printer

1 Answer

Printer is saying there is a paper jam. we went through all the steps to clear a paper jam but the carriage just grinds and doesn't move, then the error message reappears. Would like to be able to take the...


Find and Fix Common Printer Problems Using HP Diagnostic Tools Review the following sections to learn about the diagnostic tools that HP offers, and then follow the links to learn how to download and install the tools. You can also use the following shortcuts to go to the section in this document that is related to your issue: HP Network Diagnostic Utility HP Print Diagnostic Utility HP Scan Diagnostic Utility HP Network Diagnostic Utility Network connectivity and communication is everything when it comes to networking your HP printer. The Network Diagnostic Utility provides help and information that is necessary to resolve network issues, including:
  • Verifies network and wireless connection status for your computer and the HP printer
  • Identifies security type and security key for your network
  • Identifies firewalls and supplies related help
Learn more!

Using the HP Network Diagnostic Utility (c02037530) (in English)

Oct 27, 2010 | HP Photosmart D7160 InkJet Printer

1 Answer

Pressing the scan button on the hp psc1315xi all in one printer just makes a noise but does not scan to computer.


You might run the HP scan diagnostic utility and see if the issue is related to your connection.
To get to that utility, go here... http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=374568&
Choose your operating system, then look under the utility - diagnostic tools section, and choose the Scan Diagnostic Utility.

Oct 20, 2010 | HP PSC 1315 All-In-One InkJet Printer

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