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Singer Quantum Stylist 9960 {error message > release reverse button )

I have just purchased a Singer Quantum Stylist 9960 from Amazon. When we plugged it in the LCD screen shows the error message to release the reverse button? The button is not depressed ... and we can't figure out what is going on??!

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  • Contributor
  • 77 Answers

It is either defective or received shipping damage.

Posted on May 17, 2014

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Posted on Jan 02, 2017

  • 6 Answers

SOURCE: SINGER 9960 Quantum Stylist 600-Stitch Computerized Sewing MachineWhat's your problem?

once it jammed it jammed the gears inside also, witch maybe plastic.
If thats the case it maybe toast!

Posted on Jul 15, 2012

llsilvermerm
  • 1 Answer

SOURCE: Just purchased the Singer Quantum Stylist 9960,

When you pull the needle threader down it seems like it is pulled all the way down but it isn't. Pull it a little harder and it will turn and go down all the way to match up with the needle eye. I was a little scared to apply the extra "force", thinking I could break my new machine. Just be easy with it and it will work just like the manual says.
Good luck....

Posted on Oct 05, 2012

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1 Answer

I just purchased a Singer 9960 and I cannot get the satin presser foot to lock in. I've gotten the other ones to work just fine, but that one will just not lock in.


Well, my first reaction is that the foot is defective. They are not very expensive; you can get one on eBay or Amazon. Your machine takes a low-shank foot. You might also decide to purchase one with a shank, instead of the snap-on that you have.

Mar 16, 2017 | Singer 9960 Quantum Stylist Sewing Machine

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My machine model is just 9960, no quantum stylist or anything like that. I got it in 2010 and have the book but don't know if it is a quantum or not. Is It? Thank You


Would expect it to be a quantum...

Amazon com SINGER 9960 Quantum Stylist 600 Stitch Computerized Sewing...

Don't put to much stock in the fancy names they apply to items. A lot of the time, it just simply indicates nonessential things, like a color or something.

Mar 13, 2017 | Sewing Machines

1 Answer

What is the most likely cause of a Quantum 9960 that powers on but won't start? Both foot pedal and button tried a few seconds after each hear a beep and screen says to release button/pedal.


could be the foot pedal is not making the right contact
could be a computer problem
or a motor problem
if the problem persists, having the machine checked would be a good idea

Mar 03, 2016 | Singer 9960 Quantum Stylist 600-Stitch...

1 Answer

Manaual for singer quantum quilter 99670


Available for download from the Singer web site at: http://www.singerco.com/products/2127/9960-quantum-stylist#type-resources

Feb 10, 2015 | Singer Sewing Machines

1 Answer

Foot pedal


Sounds like you need a replacement. You can get one from eBay, just do a search on your machine number.

Sep 01, 2014 | Singer Sewing Machines

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