Question about Brother IntelliFAX 4100 Laser Fax

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IntelliFAX 4100 Plain Paper Laser Fax is not scanning originals cleanly. Horizontal black lines appear on the right side of the copy about 1 3/4" on the right side. Direct printing does not have these lines so I don't thinks its a toner/drum issue. The scanner windows etc has been cleaned as per the instructions in the manual. The problem goes away after scanning the original a few times.

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  • Al York Jun 23, 2009

    Thanks. Looks like the scanner is bad.

  • Al York Jun 23, 2009

    Thanks. Looks like the scanner is bad.

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Put the machine in maintenance and reset the scanner. Unplug the machine, put your finger on the menu key first and then re-plug the line while holding the menu key, in about 30 seconds all the lights will flash and the display will say maintenance. Release the menu Key and press 55 and this will reset the scanner; if scanner error comes up the machine will need to be serviced. Press stop and then 99 this will exit you out of maintenance. If the machine does not have an error try making a copy of blank sheet of paper and see if there is any improvement. As a routine clean the scanner glass with soft lint free cloth and isopropyl alcohol also.

Thanks
Kevin

Posted on Jun 23, 2009

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1 Answer

My Brother Intellifax 4100 sends faxes that appear with a solid black line on the side--i think it's the right hand side. It prints copies the same way. How can I fix it?


if the faxes going out have the line but coming in print out clear then the glass at the document feeder is dirty and probably needs cleaning.. check under the feeder cover and look for a glass piece where the documents go in this picks up dirt and typex and when it scans the document it thinks its on the original.. a soft cloth and some glass cleaner should clean it off..

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lift up your document feeder and check for something on the **** glass

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Sent faxes have the right side cut off and black lines on side of paper, have cleaned white bar and glass cover....help


Sounds like the scanner section (the glass **** part in the original scan section). These are notorious for going out and sending partial black or all black pages. Try making a copy and see what it looks like, but if it's sharp lines on (across) sections of the copies, then that's what it is. It's about a $40 part and easy to change. Just lift the "tab" on the holders right side....slide the unit to the right...lift up the left section...pull it out and unplug it. Be carefull not to let the connector fall into the slot it came from or you'll have to disassemble it further or fish it out. Replace in opposite directions.

Oct 22, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black line down one side of paper


Lift the auto feeder cover and clean the narrow glass that the originals are scanned across...sounds like you have some dirt there -maybe correction fluid? That's the most common.
Please rate me :)

Jun 23, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

BLACK LINE 1" THICK ON FAX COPY BEING SENT OUT


I bet your incoming pages are clean right? The Laser is not used for outgoing faxes.
Lift up your document feeder and clean the scanner glass that the documents are scanned across

Feb 24, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

2" BLACK LINE


1- itis on the Scanning unit open and look for a thin strip of glass, clean
2-the scanning unit is bad

Assuming it's only on Outgoing Fxs and not incoming as well ( that would indicate the drum)

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother 4750e fax machine


1- check the small stip of glass and see if it has toner,
check the maintenance section of the manual (it's free, just register)
http://www.retrevo.com/support/Brother-4750-Fax-Machines-manual/id/19095ci557/t/2/

Aug 04, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Right side of faxes (or copies) have 1-1/2" black line


Try changing the Drum Unit again....it cannot be anything else besides a worn out drum cleaning blade.

Apr 15, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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