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Microsoft windows 8 update causes all my downloaded apps to disappear as well as all my pictures, videos, and documents from my libraries

Whenever my laptop's windows updates after turning on the pc, all my downloaded apps disappear. All my personal pc settings are gone, and all my libraries are empty. My photos, etc are still in computer, just not in the libraries such as My Pictures. I have to re-download all the apps I had before. I have restored to a previous point before, getting everything back, but I know my pc isn't keeping the Windows Update when i do that. Can anyone help me with this problem?

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  • dwest60 May 19, 2014

    Thank you! I am a Microsoft account user, so I will try to reload everything lost. It didn't reset my settings automatically. I will download 8.1 right now. Thanks!

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I think this is happening due to two reasons
1) Your are not using Microsoft account user and have chosen a local user.
2) possible issues with windows 8 version you have - i didn't face it for 1.5 years of Windows 8 which i had.
Solutions
1) Use Microsoft account - they can keep all your apps in onedrive - so this gets automatically downloaded everytime.

2) Try to update to Windows 8.1 version - which is way better than Windows 8.

Hope this helps.

Posted on May 18, 2014

  • dwest60 May 19, 2014

    Thanks! I have put some things on Sky Drive but not all. will work on that now. and will download 8.1 asap. I am a Microsoft user, but hadn't gotten all my pics & videos to Skydrive, though I do have them on an sd card. and they are still in computer in a different file, just have to retrieve and copy them all to My Pics, My Videos, etc. Thanks for your help!

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Then it is clear the you do not have a service pack installed. Please download service pack and install it asap.

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Do the updates have the same (KBxxxxxx) number or does the number change?

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SOURCE: My OS Windows 7 can not Update

Hi,
The problem might be becoz of service pack of windows 7. Please uninstall the currently installed service-pack and then try to update Windows 7.

Its highly advisable to clean system registery using any good system registery tool like cCleaner.

Please call me for further clarification.

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ali_zulfikar@yahoo.com

Posted on Feb 28, 2009

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SOURCE: C:\windows\system 32\mshtml.hlp missing.Tells

There is no mshtml.hlp file - http://support.microsoft.com/kb/q190250
Try deleting IE's cache from Tools, Internet Options, click the Delete
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Go back to the site where you were saving the 'pics' from and try right
clicking them and choose 'Save Image As'.

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naveennavee2
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SOURCE: loading script "C:\WINDOWS\:Microsoft Office Update

BUY A NEW OPERATING SYSTEM

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