I am a church secretary & came in today to find the FWD/DND button on my phone is on. I have tried a number of things to get it off but have been unsuccessful. I am able to answer incoming calls but not able to place outgoing calls. Please help...
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Re: panasonic kx-t7030 FWD/DND button
Outgonig calls and the FWD/DND button are not realted. Walk up to the phone and dial 790 on the intercom. That should reset everything.
Now, try that calling out and see what it's doing. If you can dial "9" from the intercom and get an outside line, start dialing a number and see if it fails. Watch the display at all times. If it is still broken, post back.
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What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.
Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.
You have to set the button up first. You can press the FWD button (or press INTERCOM and dial *710) then x (500 or 165 for your voice mail) #, where x is 2 for all calls, 3 for busy, 4 for no answer and 5 for busy/no answer. That will set the FWD for calls. To set DND, dial *7101. Once you set those codes, your FWD/DND will toggle between the 3 steps of OFF/DND/FORWARD.
*7100 cancels the button. These are the codes for All calls. There are 711 and 712 codes for internal and outside calls if you need to split them. Also, the No Answer and busy timer can be adjusted by the *713yy command where yy is the number of seconds. A good number is *71324 which gives you about 4 rings.
This is explained in you phone system Operating Manual (OM) under Call Forward and Do Not Disturb.
So what happens when they press TRANSFER and dial your extension? What happens when you call someone with a display phone and your extension comes up on the display?
The FWD/DND button shows that you have a FWD or DND condition set on your phone. Try pressing it one or 2 times and see if the display says FWD to xxxx. Now, if it is cleared, from the intercom dial 7104 (busy) or 7105 (no answer) 165 # That sets the CF on your phone.
If the others have lost your DSS button on their busy lamp fields, and truly nobody can "transfer" calls to you, you can reprogram those with PROGRAM 99 (don't pick up the handset) press the button assigned to your extension and dialing 1 + your extension and STORE.
If you have not found an answer to this as yet just pick up intercom and enter 7100 at the phone. This will clear any DND. Now enter intercom 7105165. This will give a long tone and the DND/FWD lamp will flash showing Call forwarding active for VM.
Typically this is controlled by the status of the FWD/DND button and indicated by the button light.
button light off: Forward and Do Not Disturb off
button light blinking red: Forward on
button light solid on: Do Not Disturb on
The functionality of this button can be customized by the phone system installer. If the method outlined above does not work the status and activation of this feature can be accessed through the staion programminng. To use station programming press <program> then scroll through the features using the LCD screen navigation keys or enter the specific program number. To program FWD/DND the program number is 50.
Typically DND is turned on and off by pressing the FWD/DND button. There are three status conditions for this button indicated by the button light.
button light off: both features off(Forwarding and Do Not Disturb)
button light blinking red: Forwarding on
button light solid red: Do Not Disturb on
The functionality of this button can be customized by the phone system installer to work differently than outlined above. Station features can also be accessed through station programming using the LCD screen by pressing the button then either scrolling through the features using the LCD screen navigation keys or entering the specific program number as in 50 for FWD/DND programming.
Take the handset off the hook, then press the FWD/DND button followed by 0 (zero). When you hear the tone, hang the handset back up. This will work with the PT (Panasonic Proprietary telephone) system. (Alternatively, pick up the handset, press 7 (seven) 1 (one) 0 (zero) 0 (zero) and hang up after the tone. This works for PT and SLT phones (single line telephone))
The same sequence works to cancel call forwarding (except for follow me forwarding). In the Follow me mode, pick up the handset, press FWD/DND or 7 1 0 followed by 8 and the extension number. Then hang up after hearing the tone.
pickup the handset (phone... watever) and press the FWD/DND button then press #2 then type in the number of the mobile (or number you want to forward to...), and hang up the phone... then when your finished with the call forwarding function, press FWD/DND again and this time press #0
What 2 does it turn on the call forwarding feature . and 0 turns off forwarding/do not disturb functions
theres 5 different functions after you press FWD/DND
0: turns FWD/DND off 1: put the phone into Do Not Disturb Mode 2: call forwarding 3: Busy-Forwarding.. which means if your on the phone and someone rings, it forwards them to the number you specify 4: No Answer- when you don't answer the phone if forwards the caller onto the number you type in and lastly 5: Busy/No Answer- does both function 3 & 4
Press PROGRAM + ** + User Programming Password (default is 1234) Press 000 Press NEXT (Sp-phone button) : The date will be displayed. To change the DATE (or you can press next again to go straight to change the TIME) Enter the year (last 2 digits) Press --> (FWD/DND button) Keep pressing SELECT until the desired month is displayed Press --> (FWD/DND button) Enter the day Press --> (FWD/DND button) Keep pressing SELECT until the desired day of the week is displayed Press STORE To change the TIME Press NEXT (Sp-phone button): The time will be displayed. Enter the hour Press --> (FWD/DND button) Enter the minute Press --> (FWD/DND button) Press Select for AM or PM Press --> (FWD/DND button) Press Select for 12 or 24 clock hour Press STORE (Auto Dial button) Press END (Hold button) to exit