Question about HP Pavilion ze5375us Notebook
The computer boots but the display remains white.i can hear the speakers as the windows xp boots.i try tongling using f5 but it remains the same.
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Posted on Jan 02, 2017
Yes, this is a defective screen. The only fix is to replace the screen. It's called a column of dead pixels. Since it is under warranty, contact HP to have them warranty it out or take it back to the place you purchased it from for an exchange. Please take a moment and give this answer a good rating of fixya. Thank you.
Posted on Dec 26, 2008
SOURCE: HP laptop display issue
If you are recving 1 long and two short beeps, it is not a memory problem.
It is not a Lid closing or lid switch problem.
If you are able to switch to and from your LCD and Monitor, you are lucky.
I have been up and down the road with several HP DV6000 series units, all have had the 1 long and 2 shot beeps.
HP is aware of this problem and has offered an extended 1 year from date of original warranty expiration. Another words 2 years from date of purchase. HP will ask for $365.00 + or - ? for this repair.
Their repair consists of a motherboard replacement.
If you go to HP's web site, you can look up your model and if in warranty, have it sent back for repair.
The problem will not get better in time but only worsen. The heat sink on the dual core units is not handling the heat transfer properly.
The board is a 2 sided wafer which has displayed failure in several places, due to the heat load and transfer design. Area of problem is directly under NVIDIA chip look for craters. Theses are solder points the size of a pins head which because of the heat and the stress of the transfer bracket above, have separated making in some cases an intermittent connection to chip.
The best thing to do is have a technician remove the board from inspection and blow out the heat sink and surrounding areas.
Apply new heat sink tape and grease where needed and re-assemble.
You must update your BIOS ver. to current.
This new version will address the Voltage and Fan Control Speeds in a better manor.
If your unit is just now giving you these errors, now is the time to act.
Just like in a A/C unit at home, a restricted air flow will make unit run longer and hotter.
Their are no filters here, once lint and dust have collected in the coils, it is just a matter of time.
Hope this helps you in your problems.
Anybody reading this note having a DV6000 series unit, should check at their web site for warranty and call back issues.
P.S. if you are a technician and feel you want to repair the board yourself, drop me an email with the model number and I will explain in more detail.
Posted on Jun 11, 2009
remove the battery and adapter. press power button for 30 sec. then connect the adapter. press power button. if this didnt work. you need to ask for an help of a local tech to check for the video card and cable.
Posted on Apr 06, 2010
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