Question about Epson Aculaser C1700
Posted by Anonymous on
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had a very similar problem with the ADF, it resulted in ADF paper jam - message and then in Req Code 2011.
I checked sensors and everything else, then called a epson service professional.
After telling him the Req Code, he knew the problem and said that the problem is the board, which needs to be exchanged, mentioning that this spare part is expensive.
I then checked the whole ADF again, now opening the long grey cover on the backside, I disonnected the connector cable from both sides and - using a multimeter - checked this connector cable for breaks.
Result: the violet cable was broken, so I soldered in a new wire, using the last cm of (old) wire on each side - and now the ADF works fine.
This cable is easy to change if you get the spare part, there is a connector plug on each side, on the ADF side is an additional ground wire (green) fixed with a single screw. Thats it !
For the electronic experts: the configuration of the connector:
sourrounding metal cover = ground, thick green Wire on the ADF side
If you turn the plug that way, that the two single contacts are on top, these are the colours:
1st row: brown - black
2nd row: green - yellow - orange - red
3rd row: grey - violet - blue
Hope this helps
Posted on Sep 17, 2008
SOURCE: epson jammed paper
Check for the compatibility of the paper you're using by visiting www.epson.com and selecting your region. Also, I might add that make sure paper is properly loaded.
Posted on Jan 01, 2009
SOURCE: paper jams
Contact the Epson Technical Support:
Please take a moment to rate this solution, thanks.
Posted on Apr 09, 2009
Tips for a great answer:
Oct 23, 2017 | Epson Office Equipment & Supplies
Oct 26, 2016 | Epson Aculaser C1700
Mar 08, 2016 | Epson Artisan 1430 Printer
May 19, 2012 | Epson Aculaser C1700
Jul 24, 2017 | Epson Artisan 710 AllInOne InkJet Printer
Dec 13, 2009 | Epson Stylus Photo RX600 All-In-One InkJet...
Apr 09, 2009 | Epson Stylus NX400 InkJet Printer
May 25, 2017 | Epson Stylus Photo RX620 All-In-One InkJet...
Apr 17, 2008 | Office Equipment & Supplies
148 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: