Question about Sanyo DP42746 42 in. Plasma Television

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POWER LIGHT ON BUT NO SOUND OR PICTURE - Sanyo DP42746 42 in. Plasma Television

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  • eldenmon Jun 23, 2009

    I'VE ALREADY TRIED THAT BUT WENT BLACK AGAIN AFTER 2 HRS

  • eldenmon Jun 23, 2009

    I'VE TRIED UNPLUGGING SET AND STARTING OVER AFTER 2 HRS. RUNS OK FOR A COUPLE OF HOURS AND IT LOOSES SOUND AND PICTURE AGAIN. MY CUSTOMER WON'T PUT UP WITH HIS TV WORKING LIKE THAT. ALSO TRIED A NEW POWER SUPPLY--SAME THING HAPPENED

  • eldenmon Jun 23, 2009

    NEW POWER SUPPLY DID NOT SOLVE PROBLEM

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2 Answers

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  • Master
  • 10,515 Answers

Hi,

This model TV is known for having problems with the power supply. I would doubt id the screen would be defective. Likely the power supply will either have to be replaced or repaired. This repair normally cost about $250 depending on what is found to be out of spec once the circuitry has been diagnosed. A small shop will normally charge less for the repair than a large repair facility. I would suggest that a call for service is needed, The repair will cost much less than a replacement TV would cost.
Hope i helped you.

Thanks for using "Fixya".

Posted on Jun 23, 2009

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  • Sanyo Master
  • 13,433 Answers

Try unplugging it for a hour and try again.

Posted on Jun 23, 2009

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