Saw where the cord was fraying a little where it plugs in to the tablet, so I thought maybe is was not getting a "complete" connection. I ordered a replacement cord for a Marquis MP977, just realizing a few minutes ago it was NOT the same machine when I went to their website to look at the FAQ and they had posted above the FAQ a statement saying they did not support the Matsunichi Marquis MP977, that's when I knew I had probably ordered the wrong cord. Can someone please tell me where I can get the correct cord for this machine.
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WAS IT DROPPED? HAS IT BEEN WET? OBVIOUSLY THERE IS AN INTERNAL PROBLEM....IS IT CHARGED? YOU DONT SAY IF THE SCREEN LIGHTS UP FOR ANY AMOUNT OF TIME.... COULD BE THE ON/OFF SWITCH.... MAYBE AN OPEN CIRCUIT.
Hello, The only can you can do is replace the charger and cord to see if it is really charging or not. You might take out the battery and put back in and see if it comes up then. If not you will have to get ahold of cust support for the tablet and go thru their trouble shooting and possibility send back to them or take to a local computer repair shop.
To perform a hard reset you will need to locate the reset button. The reset button is a small, circular hole next to the charging port on the tablet, beneath the flap. You will need a paperclip, pin or something similar to press it. Press and hold for about three seconds, then release. The tablet should boot normally
Yes, press and hold the power button, for up to 30 seconds, or until the "N" logo appears on the screen.
If it does not, suggestions are that the battery is dead or not charging because the power cord itself is broken or frayed inside the cable and you will need to replace with either a B&N cable or a Micro USB cable.
It could also be the wall charger unit is no longer functioning, and this must be replaced.
I have so far replaced one wall charger and three USB cables, so this is a unnecessary common event with Nook