Question about Canon PIXMA Pro9000 Printer
Usually when that happens on the Pro 9000, the purge assembly is not cleaning and priming the printhead properly. A new purge assembly runs around $29.95. Part number
Posted on Jun 23, 2009
I have an i9900 which stopped printing certain colors one day. After putting in a brand new head, it still would not print. You have to disassemble it right down to the chassis to see it but there are two skinny plastic hoses which prime the print head. One had popped off. It is a messy job. Easy to fix, once you have taken the whole printer off it's chassis. That is the tedious part. I have had to put those little hoses on 3 times so far and probably will again. Probably easier than replacing the pump.
Posted on Sep 12, 2012
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Posted on Jan 02, 2017
1. Remove the protective tape from the cartridges:
1. With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
2. Remove the cartridge(s) from the printer.
3. Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
2. Clean the cartridge nozzles:
1. Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
2. Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.
3. Clean ("wick") the cartridges:
1. Remove your cartridges following the instructions in your User's Guide.
2. Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
4. Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
5. Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
6. Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
7. Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
8. Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
9. Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
10. If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.
4. Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.
Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.
Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.
Posted on Mar 24, 2008
Go to printers and faxes, and uninstall the printer.
reboot, this should solve the problem
Posted on Apr 14, 2009
Usage of compatible ink and leave the printer idle too long may cause printhead clogging
What should you do if you get this problem. Relax; you may recover the printhead by unclogging it. Follow these steps to unclog the printhead
1. Right click in the printer driver name
2. Select Properties menu
3. Click Maintenance tab
4. Click on cleaning sign for regular cleaning. Perform this up to 3 times.
5. If this does not work, perform Deep Cleaning
And if that not work
Some times it needs a good clean up but this is up to you if you want to do this,
But after you done this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.
There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.
Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Posted on Mar 09, 2010
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