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I suggest you to contact the Logitech support for a replacement this is an hardware failure and it's covered by warranty terms.
If you are not under warranty you still can contact them as I know for instance in Europe they can offer you some good deal on nowadays products.
Thanks and have a nice day !
The really only way one can tell if batteries are being charged is assure them are topped off then trickle charge them with external charger overnight and then check the voltage is 13-14.5 VDC. If not check that battery life is not expired and exchange them if it is. ALSO... one can always extend the life of batteries (deep-cycle) by charging them with a large professional automotive unit in the high power START position over night. WARNING: Assure the caps are loose as you "boil away" the plate corrosion over night due to the very explosive H2 gas generated. No smoking!!
You can buy a whole radio for as little as $30. I would even call XM and tell them you're going to cancel because your radio died, and they might sell you one if you guarantee to stay with them for a year?
My radio was stuck on "scanning media" and the regular reset (volume up and Mode) did not work. Nothing that I did, fixed it... I called Delphi and they said... (1) Put radio in it's cradle, press Volume UP/Mode buttons for 3 seconds until it resets. (2)Then when the "scanning media" message appears press up arrow, down arrow, up arrow.
My delphi screen unlocked. I LOST everything that I had recorded, but that was fine with me.
I had to update the firmware and everything is working fine.
Losing all my recorded songs was much better than having to send in my radio!
Hopefully this will work for you! Delphi was extremely helpful and very nice so don't be afraid to call them if this doesn't work!