Question about HP PSC 1315 All-In-One InkJet Printer

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Error message after changing cartridge, I tried taking cartridge out and putting it back, but the error message does not stop

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  • efs_perpends
    efs_perpends May 11, 2010

    What kind of error message?

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  • HP Master
  • 1,996 Answers

Please see error results here and here, access the hp online troubleshooter here, and the product support page for your printer here.
Usually a reset will resolve this problem...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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1 Answer

I have problem. Message on the display "cartridge error. Refer to device documentation to troubleshoot" what do i do?


First take out one and close the door. Take note of the error that comes up. Then put it back and take the other cartridge out. Take note of the error now. One error will be Cartridge Error and the other will be just letting you know that you need to put a cartridge back in. The cartridge that was in while you got the Cartridge Error is the bad cartridge. Replace and go!

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I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Error message says check color cartrigdge even


You did take the protective film off the new cartridge, correct?, could also be the contacts that recognize the cartridge ae dirty, also, try unplugging the power cord on the printer and plug back in to reset

Aug 22, 2009 | Office Equipment & Supplies

3 Answers

LEXMARK X63 NOT RECONIZING LEFT CART.


I did find a procedure online to clear the memory and that did the
trick. Here it is, may help someone in the future:

Open lid, take both cartridges out. Physically remove the power cord from outlet or back of unit. While pressing the Stop/Clear button, plug cord back and kee pressing until a message saying "clearing memory" comes on. Reinstall ink. You're done, the message should go away.

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1 Answer

I've tried trouble shooting "print cartridge error" plus print still in queue message. I've cleared both but messages still returns with copy, fax and scan lights blinking.I've tried the posted fixes but...


I had this exact error not to long ago. There was nothing in the book to help. I just finally changed my black ink cartridge. That stopped the error message.

So if you haven't tried that, put in new cartridges. Hope this helps.... :0)

Apr 26, 2009 | HP Officejet 5510 All-In-One Thermal...

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My printer wont print - it had a staple in a page that was put into the paper stack. it is showing message check print cartridge - I have taken both out and put both back, but it wont change from that...


You steered me to getting two new cartridges. That worked, the error message stopped after I loaded the new cartridges AND turned the machine off, then on again. It worked after that.
cheers

Jul 31, 2008 | HP Office Equipment & Supplies

4 Answers

Change k toner error message


If you want to use the toner cartridge after the printer decides that it's empty, you can do it by going into the Machine Settings in the menu, and option 8 (at least on my Magicolor 2590MF) says "Toner empty stop?". Just change that to NO, and you're set to go.

May 27, 2008 | Konica Minolta magicolor 2490MF Laser...

1 Answer

Can not get the ink cartridge out


:

1. Unplug the printer.
2. Move the cartridges to the left by hand and then take them out.
3. Try to print without the cartridges in the carrier. Do you still receive a Carrier Stall error message?
4. If not, put the cartridges back into the carrier and snap them in at the back. The message should no longer appear.

If the power light on the printer is not blinking, the error message may be caused by a communication error. Do the following:

1. Remove any other devices attached to the USB/LPT port.
2. Uninstall the Lexmark printer.
3. Connect the printer directly to the PC and ensure that power is being supplied to the printer.
4. Reinstall the printer.

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