Re: phone works msn does not username and password
I had to downgrade my msn for it to work i been playing around and so far i got up to 8.5 version working on my pc still need to try some newer versions hope vtech comes out with a update to fix this :(
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If you know the email address, but have forgotten the password for your WLM/Hotmail account, you can retrieve or reset it online: https://login.live.com/ Click on "Forgot your password", then follow the instructions.
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.
Having proved your cam is working ,you can configure it to WLM (MSN)
CONFIGURE SOFTWARE to MSN Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly. The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted. Mine, I just unplug it from the USB and plug it back in to reboot the software. If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Open MSN Click 'Open Menu' From 'Tools; navigate to, and click, 'Audio and Video setup' Set your speakers Click 'Test' - if OK, move on. Set your mic as default Use the slider to set volume and test. Click 'Next' This takes you to the video setup Your webcam should be broadcasting - if not - make sure the webcam is set as default - restart MSN Use 'Webcam Settings'to fine tune the picture. Click 'Finish'
The email I received from VTech states they are currently working on a fix for the windows live messenger problem. I could no longer log in to WLM due to the new security upgrade microsoft did.
" As of these moment, we don't have a specific time frame when will the new software patch for the IS6110 be available. You may check our Canadian website to check the availability of the new software for the IS6110.
Thank you for contacting VTech.
VTech Technologies Canada Ltd. Consumer Sales and Service Center"
lose MSN than go to start control panel add&remove programs ‘windows live essentials’(if using WLM 2009) ‘windows live messenger’(if using WLM 8.5) click on 'remove' and then on 'repair' wait til the wizard finishes sign in again
=?if it does not work uninstall from the control panel Start control panel add&remove programs 'windows essentials' ( if using WLM 2009) 'windows live messenger(if you use a previous version) remove
=?if it doesn't work ? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009 Windows Installer CleanUp Utility 1.0 http://support.microsoft.com/kb/290301/e… once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]" mark it with a mouse click, then click on the 'remove' button'
?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"
=?if it doesn't work use "zapmessenger" A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.
I keep haven't problems too, I think microsoft has updated the security on Msn and you can't run 8.1 or 8.5 versions any more. Vtech has to come out with a fix for this. Send them an email and bug them for it. Otherwise we all have a good door stop. I am starting a Yahoo group for this phone. Hopefully we can all meet there to discuss issues and fixes with this phone.
VTECH IS6110 on yahoo groups
It seems that a lot of people are having this problem, I'm sure that it's something wrong with the phone itself, but you can always update the phone's software from it's website as the update feature on the software does not seem to work, and update your IM software whether or not you are using MSN or AOL messenger. :)