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We had to change the film and now we can not receive faxes unless we push the manaul button

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  • shadycreek Jun 23, 2009

    No it is on auto but the phone only rings unless we hit the manual button and then it will come through. The make and model number is Sharp UX-510 and we are getting very frustrated because we are waiting for numerous faxes.



    Thank you so much

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Hi,


You might have disabled the Auto-Answering mode. Check user guide and enable Auto-Answering mode.

If problem still arise, get back to me with make and model of the Fax Machine.

Hope i helped you.

Thanks for using "Fixya".

Posted on Jun 23, 2009

  • taran_2005
    taran_2005 Jun 23, 2009

    Hi,

    Try to change the mode to Auto-Pick up or reset the phone.

    The link for user manual is :-

    http://www.sharpusa.com/files/fax_man_ux...

    I doubt the settings that might have been played. If all the settings are correct as per the manual, Reset the phone.

    If problem remains, there is a HARDWARE ISSUE. Call tech.

    Hope i have helped you.

    Thanks for using "Fixya".


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