Question about Canon PIXMA MP170 All-In-One InkJet Printer

1 Answer

Code error 5800 has come up and printer will no longer work

I have never come across this with any other printer previously owned, why should this rend this printer inoperative? And how can this be solved quickly without having to have a Canon technician look at it?
Thanks in anticipation.

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  • ianreeves2 Jun 24, 2009

    How do I change/ clean the ink absorber (5B00 error code) on my Pixma MP170 printer please?

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Error 5B00 tells you that the ink absorber is full and needs changing. Canon makes this shut down printing so that ink doesn't leak on your furniture and blame them. You can change the absorbers but you need access to diagnostic functions to reset the count and clear the error code.

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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1 Answer

Where is Canon printer service center in louisville KY?


Hello, Tanya -

I tried using the Canon Find A Service Location web page,
https://www.usa.canon.com/internet/portal/us/home/support/service-repair/servicelocation?cm_sp=CSO-_-support/service-repair-_-Service-locations
but, it seems the search logic does not accept MP495 as a valid Canon printer model number. Do you mean the PIXMA MP495? If so . . . this is what came up when I entered PIXMA MP495 and a Louisville, Kentucky zip code:
[Quote]
Service is No Longer available for This Product

Please be advised that repair service is no longer available for this product. However, in appreciation of your continued loyalty, we would like to fully understand your immediate needs and offer an alternative solution. If possible, Please call us toll-free at 1-866-481-2567 to discuss available options.

Thank you and we look forward to supporting your future Canon products.
[End quote]

While trying to find more information on the Canon MP495 printer, I came across information about the 5800 error code and the ink absorber being full, here:
https://www.justanswer.com/printers/alh67-error-5800-canon-printer-mp495-ink.html
26 Aug 2017
Question:
HI an error 5800 came up on my canon printer mp495 that my ink absorber is full. How do i clean it? . . . [snip] I have the printer about 2yrs and i haven't updated software

Answer:
Unfortunately, there is no quick or easy fix here. This message indicates a hardware problem, specifically that that the internal "ink absorber system" is full. The ink absorber is a series of pads/tanks, which catch drips from the printhead when parked, and is also used for maintenance tasks like cleaning and purging.

Eventually this absorber fills up, and the printer shuts down operations, as continuing to operate it can result in ink overflowing the system, damaging your desk, flooring, etc

While it is sometimes possible to temporarily reset the counter, this is dangerous as the system will likely overflow. Cleaning/emptying/replacing the system is a difficult and messy process as well, best left to a qualified service technician. This service is generally not practical though - it's going to run you $150-250 for repairs, which just isn't worth it for an older printer. This is a 7 year old model, that was built for a service life of no more than 3 years. If you have reached the point that the absorber has filled, then other wear items like the printhead, feed rollers, etc are also going to be at the end of their lives and need service/replacement soon.

Given the costs and complexity of fixing this issue, you'd be better off replacing the printer. You can get a brand new and better machine, with current technology and a fresh warranty, for about $80, which makes more sense than investing in the older machine.

I can recommend replacement options for you if you'd like, or if you'd prefer to try having it serviced or working on it yourself, I can advise further on those options. Replacement would be your best bet though, economically speaking.
+++

From other information I found, it appears the Canon PIXMA MP495 came out in mid-2010. Do you recall when you purchased your printer? As the long explanation I posted above states, the estimated service life of the PIXMA MP495 was no more than 3 years.

So, your only option seems to be to purchase a new printer.

Sorry.

Jan 30, 2018 | Canon Office Equipment & Supplies

1 Answer

What does printer error code 5800 mean?


This is an ink overuse error. It may read 5B00 and not 5800.
No real easy fix as far as I know but this video might help. Good luck! https://www.youtube.com/watch?v=0waX_GF-h7U
This video might help

Dec 02, 2015 | Canon PIXMA Office Equipment & Supplies

1 Answer

I am getting an 5800 error


Ink Absorber Replacement OptionsThis printer has an ink absorber that takes in ink during the printing and print head cleaning processes. The cleaning process is necessary in order to keep the print head nozzles from becoming clogged. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is nearly full. At this point, printing is still possible. Press the <OK> button to release the error. You will still be able to print for a short period. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.
Canon recommends having the printer serviced before the absorber becomes full. We are aware that there are many "do-it-yourself" Web sites that offer instructions for making this repair. Replacing the ink absorber is a complicated and potentially messy procedure. Even if the ink absorber is successfully changed, the ink absorber counter must be reset. Be aware that if you attempt this procedure, it is at your own risk
the 5800 code. uplug cord from outlet. wait 1 full min, then plug in and let go through self test.
reply for more help.
have a great day and please rate bama46, thank you

Aug 17, 2009 | Canon PIXMA MP130 All-In-One InkJet...

2 Answers

Error code 5800 for Pixma MP130. When try to get


you can try this:

Turn on the printer (MP130) and do the following:
1. Press MENU SCAN COPY SCAN to enter service mode
2. Use > to go to NVRAM ACCESS
3. Set ABS-M LEVEL to 0
4. Set ABS-P LEVEL to 0
5. Press STOP to exit

Done, hope it work.

May 30, 2009 | Canon PIXMA MP130 All-In-One InkJet...

3 Answers

Canon MX 308


How to reset canon MX 308 ??
Error Code 5800
Any Software to reseter this printer?

Feb 24, 2009 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Error (5800)


Waste ink is full counter reset.

Sep 15, 2008 | Canon PIXMA MP130 All-In-One InkJet...

1 Answer

ERROR 5800


1. Turn off printer.2. retaining button Stop/Reset (red triangle in the circle) press button POWER - indicator it will light up with green color.
3. let go button Stop/Reset, continuing to hold POWER.
4. press button Stop/Reset 2 times, while holding POWER button, after which you will let go all buttons.
5. when indicator is lit BY Solid GREEN - press Stop/Reset 4 times! (this is the key)
6.turn off printer by POWER button, then turn on. 
7. You should be set. If it didn't work, try it again, slowly. It WILL work!

Apr 24, 2008 | Canon Pixma MP450 All-In-One InkJet...

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