Question about Averatec D1002UHCE-1 All-In-One Intel Desktop PC - Intel Core 2 Duo E4600 2.4GHz, 2GB, 320GB, DVDRW

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I have an all in one averatec computer and when I turn it on I get as far as putting in my password and the the screen goes black and nothing happens. Sometimes I can shut the computer off and on a couple times and it will take off and run but also when it is running as soon as it goes idle the screen once again goes black and nothing happens.

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  • laz_woodbine May 11, 2010

    Does it start up and run ok if you put it into safe mode ?

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Does the computer Shut off - or is it still running at this time?

If it shuts off then I know what your problem is: Often times a computers BIOS (or startup software before windows) manages the temperature control for your system. If the system overheats and is at risk for hardware damage the system will shut down parts of the hardware to lower energy consumption (heat). If the case is really severe it will shut the system off completely.

If the system is not turning off then it is probably a software conflict or error. In this case the best method of fixing it is to reinstall your Operating System (Windows, Ubuntu Linux)

For more information about me and my business please visit www.dmacustoms.com. (DMA Custom Computers)

Posted on Jun 24, 2009

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Try to work through the steps in this article. or this article.
If that doesn't help, here's a workaround that seems to help in some cases:
"Yea I have the blank screen too for my averatec 3200, but there's an easy work around
for some reason it default goes to the monitor port instead of the screen
all you do is press function screen( Fn F5) twice and you can see again. Whenever you see the blank screen pop up just change."
\
You might also google 'blank screen at logon' and check for other options, such as here.
If you get windows up, try this:
Run chkdsk c: /f or /r according to these instrucitons & these. (you can also run this from the recovery console or cd).
This could be the result of a driver conflict or issue. Run windows update and check for graphics updates, or follow these instructions to update your graphics/video drivers.
There's also the possibility that the problem is malware related, in which case try to follow these instructions.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 24, 2009

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Try to work through the steps in this article. or this article.
If that doesn't help, here's a workaround that seems to help in some cases:
"Yea I have the blank screen too for my averatec 3200, but there's an easy work around
for some reason it default goes to the monitor port instead of the screen
all you do is press function screen( Fn F5) twice and you can see again. Whenever you see the blank screen pop up just change."
\
You might also google 'blank screen at logon' and check for other options, such as here.
If you get windows up, try this:
Run chkdsk c: /f or /r according to these instrucitons & these. (you can also run this from the recovery console or cd).
This could be the result of a driver conflict or issue. Run windows update and check for graphics updates, or follow these instructions to update your graphics/video drivers.
There's also the possibility that the problem is malware related, in which case try to follow these instructions.

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If you want to clear it, you can try by opening the case of the computer and clear the CMOS values by shorting the Clear CMOS pins. If you cannot locate it then you can unplug the computer and take out the button battery on the motherboard and wait for a few minutes before putting it back in.

If its a laptop then you'll probably have to take it hack to the retailer and get it cleared by manufacturer.

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