Question about Emerson MW8779W Microwave Oven

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I NEED A GLASS TRAY TO FIT MY G.E. MICROWARE MODEL JEM31SA 002.

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That is part # WB48X194 and you can get it here for $74.92 (that's compared to $92.50 direct from GE!).

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 24, 2009

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Posted on Jan 02, 2017

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Try to turn the turntable coupling under the glass tray by hand it should be pretty hard. If not, you may have a broken coupling. Those are plastic with a D shaped hole in them. If it has cracked, or broken, the motor cannot turn it. So either a bad coupling or a bad motor.

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GE JEM 31SA 002 Glass Tray need to be replaced. Where do I find replacement Tray


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That model number isn't showing up. Could you confirm that?

Then I'll see if anything is still available for it.

Otherwise, here are two suggestions:

You place a microwave-safe saucer upside-down on the roller assembly (if equipped) and then put a microwave-safe plate right-side up on top of the saucer. You can also use another glass turntable tray that doesn't fit instead of the plate.

Be sure both are centered, checking them frequently to be sure shifting does not occur. Otherwise, a spill of hot material could result.

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Another option is to check eBay or Wal-Mart and other stores to see if they have a Rubbermaid or Nordic Ware (NordicWare) wind-up turntable like this "Micro-Go-Round".

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We're happy to help and we appreciate your thoughtful rating of our answer.

Apr 10, 2008 | Microwave Ovens

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