Jun 23, 2009
- The printer software installation may have become corrupted. Make sure the software is still installed, by following these instructions:
Determine if the printer software is installed — Click
Start®
Programs or
All Programs®
Dell Printers®
Dell Photo AIO Printer 942. If the Dell Photo AIO Printer 942
does not appear in the list of programs, the printer software is not installed. Install the printer software.
Try to launch the memory card manager from the computer.
You can also launch MCM from your computer by clicking
Start®
Programs or All Programs®
Dell Printers®
Dell Photo AIO Printer 942®
Memory Card Manager.
If neither step works, make sure the printer is communicating with the computer, by resetting it:
Correct communication problems between the printer and the computer —
- Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.
- Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable into the electrical outlet and turn on the printer.
- Restart your computer.
If you've been using an alternate printer, try first disabling it in control panel and selecting the photo printer as the default. Reboot your system and retry the save photos.
You could take a look in the device manager and see if there are any issues with your usb connections. You can uninstall these and reboot and they will be detected and reinstalled.
If that all fails, you may have to uninstall the printer software from control panel>add/remove programs, then reinstall it.
Expert
