Question about Maytag Neptune MAH9700 Front Load Washer

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Wat is a control lock on a may tag Neptune - Maytag Neptune MAH9700 Front Load Washer

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Control lock prevents any functions on your control. ( this is like a child lock).

Posted on May 16, 2014

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Posted on Jan 02, 2017

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Grounding in a 120vac environment usually will cause a big spark and pop the circuit breaker. There is a possibility the latch is like a car door latch. If it somehow gets moved to the shut or latched position when the car door is open, it will never close and latch . The latch must be returned to it's normal door open position so that when closed it will latch securely.
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LR is the error code for Locked Rotor.

This could be an issue with the Motor Controller or Control Board.

I have not seen Drive Motor cause this issue to date.

If you want to investigate further I would suggest getting the FAV6800A/FAV9800A Service Manual.

Google this ""Neptune TL Washer FAV6800AWW""

This is a sticky for the FAV6800A/FAV9800A washer DIY support. Go to the 5th post down in the Sticky and you will find a link for the Service Manual.

If you want to go further in troubleshooting and possibly a DIY fix just open a new thread in that DIY forum with Model number and Serial number. That info is found tag behind the console right back side as you face the machine console.

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May tag washer has error code LR at the 6 minutes left on the cycle. is it worth trying to diagnos and fix


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Thanks for using FixYa. Lr means locked rotor, this issue occurs due to locked rotors, you'll need to check the rotor wiring and windings. If the wiring is good and windings are not burnt then you'll need to replace your motor and motor control board. These are sold as one unit, it is a 3 phase motor and one of the phases is bad. A little power surge can damage the boards. Please do rate the solution if the issue is resolved else post a comment for further assistance.


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Check if the "locked"or "door locked" light comes on. If it does not, you need to replace the wax motor in the door lock assembly and the machine control board, which is inside the control panel. The control board is expensive, so instead of buying the whole control board, if you're good in electronic repair and soldering, try checking ebay for the control board repair kit. Search for "MAYTAG NEPTUNE WASHER R11 Q6 REPAIR KIT". It has all instructions how to do the repair. Good luck!

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