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Cable ties What does Mfg Commands, Enter Special Key Combo on my HP Officejet 7310 All-in-One.... mean? Why is my printer frozen, not allowing me to print? What needs to be done? (636) 322-9500

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 30 Answers

SOURCE: HP 3210 Ink System Failure error code 0xc18a0307.

I have the HP Photosmart 3210 All-In-One with this stupid ERROR 0xc18a0307. I didnt purchase this printer, my uncle gave it to me and told me how much it was worth. That was enough to motivate me to try and fix it. Im not an IT guy or computer geek..probably just lucky...Maybe it was this "L.A Confidential Kush" weed!!! : D

My uncle gave this printer to me w/o the yellow cartridge so i went to Best Buy and bought HP Photo Value Pack for like $40. Before i did the steps mentioned below, I pretty much did everything that you could find as a troubleshoot process and it failed. I then decided to remove the cartridges and open up the ***ing printer and tried to get to the sprayers so that i could use the CRC Mass Air Flow cleaner ( I spent 6.99 for it at Auto Zone. as a last resort.)When i noticed how complicated everything was getting ( it totally killed my high!! ) I said **** it and re-assembled the damn machine. Before I started putting everything back i noticed that the white plastic spocket was off of the metal hex plug that is connected on the left side ( if you are facing the front of the printer while its taken apart ) so i placed it back on carefully and continued the re-assembly ( i dont know if this was the cause of the ERROR 0xc18a0307, but previous suggestions mentioned that it might be a mechanism failure.) After I was done putting everything together I put the cartridges back, plugged in the power cable from the back of the printer first, and then i connected it to the power outlet. I then connected the USB cable to the back of the printer but i forgot to plug in the USB to the CPU ( as mentioned below ) Then i did this ****....

( and i did this with everything connected except the USB cable, only because i forgot it was disco'd from CPU )

1. Put all the cartridges back into the printer. ( only if you didnt already do it after reading my story )

2. Press and hold down the four buttons at the same time:
OK, Cancel, Black, Color while the printer is off.

3. Then you hit the POWER button ONCE and then hold it AFTER it blinks or turns on and release the four buttons. DONT LET GO OF THE POWER BUTTON!!
( it might show that its resetting but i dont remember )

4. hold it for a full minute or until the copy button turns on
( i dont know what happened first because i was stoned and i started thinking about what i was going to do first if this stupid sequence worked, >8 D )

5. The copy button will light up and you will get a menu that asks your preferences.

6. Go thru the preference selection and then when your done hit the copy button with something you could copy in the scanner. Select number of copies and It should start to copy if the process worked. ( you will see the display in the cool little screen that says " Copying...." if not, try it over and over. you might find another way to fix YOUR problem.

Then i printed a doc from my computer and it worked.
After that, I scanned something to my computer and it worked.This is all i was able to try since i dont have a landline!!

I wish everyone luck with thier HP Photosmart 3210xi All-In-One!!

Posted on May 24, 2009

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FixinFax
  • 3085 Answers

SOURCE: Problem for HP OfficeJet 7310 All-In-One InkJet

You must replace all ink carts with GENUINE HP carts to get a sucessful alignment.

Posted on Jan 19, 2010

  • 73 Answers

SOURCE: After replacing color cartridges I get the

try pressing buttons in sequence blue then green then grey it should take you to a special menu look for reset meni and select semi full reset if that does not work try removing the cartridges while machine on pull out power cord wait 15 seconds plug power back in insert cartridge when promted on display screen

Posted on Jan 26, 2010

Rider On Way
  • 1679 Answers

SOURCE: Having difficulty getting my HP photosmart 3310 to

Hi,

There are several special key combo for ex. 1-2-4 and 3-2-9 also 1-2-7 depending on the purpose of using it.

My suggestion would be,
Remove the cartridges,
Clean the golden ( electrical contacts ) with lint free cloth
Put the cartridges back and check if the error message disappears
If not,
Try the Full reset following these steps
Disconnect the power cord from back of printer ( while printer is on )
While holding the # and 6 button, connect the cord
( if you do this reset, the printer will loose all the memory it has stored like fax logs, will get disconnected from Wireless network )

The error message is likely due to a cartridge expiry date and certain printers do not accept such expired cartridges from present date. Try replacing such cartridge

Posted on Oct 12, 2010

muntejaya
  • 10421 Answers

SOURCE: i need new cables and

Please get it downloaded here :
www.printcountry.com/drivers/HP_DRIVERS.asp
www.brothersoft.com/downloads/hp-printer-driver.html
Jay rvcxqs

Posted on Feb 14, 2011

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1 Answer

My photosmart 2710 keeps saying remove and check cartridge on right, i have done this numerous times and still coming up what does this mean?


I had the same problem, I have tried resetting (with #6 or #3), cleaning, unplug, plug, remove, replace,..., nothing worked.
UNTIL...

What worked for me
1 - While printer is on, go to the "Mfg Commands"
(on my printer I had to press "*" and "#", others would need to press both left and right arrows, etc.)
2 - You will get the following message "Enter special key combo", then enter "123".
3 - Press the right arrow until you find "Special Reports", click OK
4 - Press the right arrow until you find "Print Cartridges", click OK
What was my surprise when at number 3, it started printing !

And then, everything came back to normal !

Super cool !

Hope this works for you !

Apr 29, 2012 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

HP PSC 2175 says remove and check cartridge.


Might be one of the cartridge faulty, resit one by one find out faulty one replace it..

Jan 01, 2012 | HP F-450 Office Equipment & Supplies

1 Answer

Exactly what parts am I cleaning for a 'carriage jam' on an HP Officejet 7310 printer


the carriage jam error is meaning the path that the printhead is sliding from side to side. You might have a small piece of paper causing an issue.

Dec 03, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Having difficulty getting my HP photosmart 3310 to print! Tried all the suggested reset options etc. even was able to get to the 'OVM reset', however, I'm still getting an ink failure msg... and when I...


Hi,

There are several special key combo for ex. 1-2-4 and 3-2-9 also 1-2-7 depending on the purpose of using it.

My suggestion would be,
Remove the cartridges,
Clean the golden ( electrical contacts ) with lint free cloth
Put the cartridges back and check if the error message disappears
If not,
Try the Full reset following these steps
Disconnect the power cord from back of printer ( while printer is on )
While holding the # and 6 button, connect the cord
( if you do this reset, the printer will loose all the memory it has stored like fax logs, will get disconnected from Wireless network )

The error message is likely due to a cartridge expiry date and certain printers do not accept such expired cartridges from present date. Try replacing such cartridge

Oct 12, 2010 | HP Photosmart 3310 Printer

1 Answer

Hi, i have an hp officejet 7310. I had been using


first of all press the setup button on ur printer now go to network and then print network config page (or viev network settings ) it will print a page now go ahed and note down the ip address (now if the ip address is 0 then run wireless setup wizard through the network on the setup button it will show the network name select the network and enter the router security key if it ask ) now open internet explorer on computer and in the address bar type the ip address of the printer and press enter it will open the printer page
now go ahed and insert the cd of printer it will open up and then click on add a device click through nnetwork and complete the installation
and try printing

Jul 12, 2009 | HP Hewlett Packard Officejet 7310 InkJet...

1 Answer

Unable to print on my computer


Hello sir,

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

thanks

Jan 14, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Region settings for HP Photosmart D7160


You can try this, but I still thing you need HP tech support to tell you which numbers you should enter, because they vary from printer to printer.
  1. You should have your printer connected to a windows PC with a USB cable even if it is a network printer.
  2. Press * and # keys to bring up the "Mfg Commands" screen. I assume this is only used by HP service staff.
  3. The "Mfg Commands" screen asks you to "Enter special key combo" which is 123 then press ok.
  4. Use the right arrow key to step through the menus until you find the "Special Reports" menu then press ok.
  5. Use the right arrow key again to find the "Print Cartridges" menu and press ok
  6. This will print out a page with numbers ranging from 11. to 74. This page will print regardless of the print cartridges in the printer and whether they are valid print cartridges.
  7. The numbers of interest to HP support will be 11,21,25,52,62
  8. They will use the above information to generate a new set of five lots of 4 numbers.
  9. You will need to enter the 5 lots of 4 numbers onto a windows PC which has the HP drivers installed.
  10. On a windows PC with HP drivers installed open notepad and select print to bring up the printer dialog .
  11. Click on "preferences" in the print dialog window to open the HP preferences dialogue.
  12. Holding down the control key double click the HP icon in the bottom left corner of the preferences dialogue to open a service maintenance menu which will allow you to enter 5 lots of 4 digit numbers which HP staff will provide.
  13. Once you have entered the 5 lots of 4 numbers and press ok a data file is sent to the printer which changes its region settings.
  14. You then have to switch the printer off for about 1 minute then back on again and your new cartridges should now be valid.
Or try this, but I'm not sure if it works:
  1. press *# together
  2. press 127
  3. change from user to mfg mode
  4. shut down restart
  5. press power button after a graphic screen
  6. see rainbow screen
  7. press power button again

Dec 12, 2008 | HP PhotoSmart C4180 All-in-One Color...

2 Answers

Hp office jet 7310 all in one printer problem


When you install your printer, did you install the driver first ??? If not, unplugged the USB cable from the printer and uninstall the printer of your computer and restart your PC.

Re-install the driver first and connect your USB cable when the software prompt you to do so....

Let me know !

Mar 31, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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