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Error message sony ax58 "camera error - turn power off then on" . I do that, but nothing changes. It won't take any pictures.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 512 Answers

SOURCE: error message, cant take pictures

Camera needs to be serviced. This is a common problem with sony cameras. If you have any knowledge of electronic, you could take apart and clean and lube lens. If not sony will fix for a fee, go to the sony web site, they offer a repair service. This happened to mine, it cost $95 plus shipping costs to repair. Now it works great, for how long who knows.

Posted on Jul 17, 2009

  • 11967 Answers

SOURCE: sony dslr a200 camera error

Couple of things to try: 1. If you've downloaded the pics from your memory card, format it in the camera. 2. Go into the menu and scroll to "reset"...follow the on-screen instructions. 3. Remove the card and battery...press all the buttons..leave it alone for 20 minutes...insert the card and then the battery...turn it on.

Posted on Nov 25, 2009

lock123
  • 6831 Answers

SOURCE: turn the power off and on again displayed

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 29, 2010

welcomejee
  • 10594 Answers

SOURCE: I have a sony camera

"Turn the power off and on again" is an error message that shows problem in lens mechanism and lens assembly will be replaced to solve the issue.
Since its less then a year old so it would be under warranty, contact nearest Sony service for warranty cover repair.
Hope these info will help.

Posted on Sep 18, 2011

  • 823 Answers

SOURCE: Camera is stuck with lens out and won't turn on or

Take the batteries out of the camera and press and hold the power button for sixty seconds. Wait a few minutes and then put in a new set of good batteries. that should solve your issue

Posted on Sep 20, 2011

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To isolate the cause of the issue, do the following: -
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2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
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5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
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3. Reattach your lens.
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If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

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Sony Technical Support Team is the first place to ask. This may be a firmware error, in which case the camera will need to be replaced.

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