JGBP28 Self cleaning works but oven does not

It would be very rare for both elements to be bad at the same time. Many times there is a thermal fuse in the circuit that will shut off one side of the power to the elements. This would prevent the elements from energizing in regular bake and broil as well as self clean. If it is only in self clean then there is a swicth possibly in the latch that is preventing the self clean from working.

Hello,

An electric oven is a great oven choice because of the advanced self-cleaning feature often available on certain models. A self-cleaning oven uses high temperatures to clean crusty baking spills and splatters and free its owner from having to use harsh chemicals to clean his oven. The following 4 steps lay out how a self-cleaning oven works.

Step 1 - Setting the Self Cleaning Mode
Depending on the style and brand of oven you own, you start the self-cleaning cycle by setting the oven's operating dial to "Clean," a function that can be as simple as setting a timer knob or pushing one or two buttons.

Step 2 - Cleaning Cycle
Once you have set the self-cleaning cycle, the oven coils-both lower and upper--will begin to heat. These self-cleaning ovens are protected from high oven temperatures damage by heavy insulation installed in their walls and door during the manufacturing process.

Step 3 - Automatic Door Lock
When the oven reaches a pre-determined temperature, the lock on the oven door engages, preventing anyone from opening the door until the oven temperature has cooled.

Step 4 - Removing Residual Ashes
Once the cleaning process is completed, including cooling, you can then remove the residual ash by wiping the bottom oven surface with a damp cloth or sponge.


Hope this helpout

We see a symptom like this due to a failure in the control board. Although it usually also affects bake mode. Another cause could be a problem with the door lock as it must be engaged (by the controller) to initiate self-clean.

If this doesn't help, you can either post the full model number or email me at [email protected] and we can dig deeper.

Hi,

Please allow me to help you first with some background of self cleaning functions:

Self-cleaning ovens use an approximately 900 degrees Fahrenheit (482 degrees Celsius) temperature cycle to burn off spills leftover from baking, without the use of any chemicals. A self-cleaning oven is designed with a mechanical interlock (patented in 1982) to keep the oven door locked and closed during and soon after the high-temperature cleaning cycle, which can be approximately three hours. The door stays locked to prevent burn injuries. You can open the oven door after the oven cools to approximately 600 F (315 C).

If baking spills are not wiped up after baking, there may be some smoke during an oven cleaning cycle. It is a good idea to remove any pets from the area when running the oven's self-cleaning cycle. There have been reports of oven-heated Teflon-coated items releasing odorless fumes deadly to birds.
Self-cleaning ovens have the added benefit of more insulation, which helps the energy efficiency for regular baking. This is similar in concept to an increased R-factor for home insulation.

You will also save energy costs by using the self-cleaning cycle right after baking, to make use of the already partially heated oven.

Please check this website mentioned bellow which would give you a detailed method of how to perform it:

http://cleaning.lovetoknow.com/Self_Cleaning_Oven_Instructions

Hope this would help you .

God Bless.

NO IN ORDER TO ENGAGE IN SELF CLEANING THE LOCK MUST FIRST ENGAGE. DOOR LOCK ASSEMBLY FAILURE

Had this EXACT same problem the day before a party where I needed the oven for lots of baking.... Tried all sorts of things, was about to call a repair man- I FINALLY got it to open by following the first two directions for putting it into self clean mode (turned both knobs to CLEAN), then when it said to lock door I tried to move the lock lever and bam it worked! Give it a shot! Good luck! (:

cannot get out of clean mode, although the oven outside is cool, but door is locked and display still says cleaning, door locked and time of 3 hrs 15 min is displayed. NOW WHAT?

Whirlpool Gold range: start the self cleaning but after message: cln door comes message, E1-F5- . door does not lock and cleaning can not start.

I was wrong (I think).  the baking element probably was burnt out as the repairman said.  He replaced it and I thought selfclean still wasn't working.  In fact, I think I just had to give the self-clean function more time.  Also, I was judging by smell.  We have become used to a bad odor during self clean which was missing when it was broken and still missing after the repair.  Bottom line, the oven was clean after the baking element was replaced, sans smell.

try to hold down the light switch on the door set it up for another cleaning hit start when oven clean door lock showes hit cancel if that doesnt work try unplugging it for three min fyi the doors can take up to an hour to un lock after cleaning its so it dont burn your face off from the intense heat after cleaning some take 2