Question about HHP Dolphin 7900 Wireless Mobile Computer (802.11b WLAN Radio, Bluetooth WPAN Radio, Standard Range Imag... (7900L0P421C22)

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Lost bluetooth radio in device manager

When i try to send a file via bluetooth in my pc, an error always occur that says "windows cannot find any bluetooth devices " but my bluetooth in my mobile phone is already on.I tried installing bluetooth software but it still cannot find any bluetooth device to continue installation.what should i do. pls. help me

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Re: lost bluetooth radio in device manager

It is better to use external bluetooth to settle down your problem. I think it will only cost more or less $35.00 usb bluetooth.

Hope you like my solution please rate me SOLVE.

Thank you.


Posted on Nov 05, 2007

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Dwnldapp error

This is quite a common problem on all Symbol/Motorola devices. It's a popup that occurs, but is always cured by a warm or cold boot. It does not cause any issues with the device. I've always thought it was an issue with the fusion API, but not confirmed.

Just reboot and ignore

If you need any more help then please do not hesitate to contact us:- or TEL +44(0)1202 620955

Jul 17, 2012 | Zebra Symbol MC5590 Wireless Enterprise...

1 Answer

My Targa DataBox V500 is no longer recognised (USB connection): message says "USB device has malfunctioned" and "driver may not have installed correctly". I am trying to get at data...

This sounds like Windows 7 has managed to corrupt the drivers for this device.
  • Connect it to your PC
  • Open Control Pane
  • In Classic view, choose Device Manager
  • Notice any devices with a yellow shield, right click on them and delete them
  • From the Actions menu, choose Scan for hardware changes
  • Windows will look for new drivers for those devices
Hopefully this will resolve your problem

Jul 24, 2011 | Barcode Scanners

1 Answer


Check the device manager for any sound driver issues to do this

1. Click start -> right click on computer/My computer -> left click on properties

2. Go to Device Manager

If Windows XP

2.1 System Properties window will appear -> Click on Hardware Tab
2.2 Under Hardware Tab -> Click on Device Manager

If Windows Vista or later versions

2.1 Click on Device manager located on the upper left side of the Properties Window

3. Under Device Manager try to check if there is Other Devices among the list

4. If there is Multimedia Sound or any association with Sound

5. If there is just reinstall the sound driver using the disk that was given to you by the computer manufacturer.

6. usually the disk is the mainboard disk that came with the computer

May 19, 2011 | Barcode Scanners

1 Answer

I have a bluetooth dongle. problem is i can only send files from my mobile phone (bluetooth enabled) to my pc and not vice versa. the bluetooth dongle (connected to my pc) can't search for other bluetooth...

You need to give more info, I'm afraid.

What type of phone do you have? What OS does it run? What kind of OS does your PC have? Did your adapter come with software? You say you can send files from your phone to your PC, but then you say that the PC doesn't the phone (?????!)

Since I don't have any clarification, here's some things you can try:

- Try shutting down and re-starting both your devices with the adapter still in. Try taking the adapater out, re-starting and then plugging the adapter in.

- Re-install or update the software for your adapter. If you decide to re-install, make sure you remove all th eold files completely. If it's plug and play, you can use device manager (assuming you have Windows) to find better software.

- Make sure your phone has the proper permissions set to receive files from your adapter. Since I do not know your phone model, try to google it.

- Try opening Bluetooth Devices in Control Panel. Click on Options and make sure you've enabled the PC to accept files from your mobile.

Bluetooth isn't two way automatic communication. Both devices that are using Bluetooth to communicate must individually have permissions set for the receiving of files from each device it connects to. You can send files all day long, but if the device youre sending to isnt set up to receive, it obviously won't work. Make sure you've enabled it in both the PC and the mobile.

Good luck.

Mar 21, 2011 | Barcode Scanners

1 Answer

The error message "an error

click start control panel administrive tools computer management then select event viewer depending on what operating sytem you have this may vary
extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured you might have to uninstall then reinstall the program and its files
the drivers for the scanner might have been corrupted
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options plus you can troubleshoot
hope this helps

Jan 28, 2011 | Panasonic Barcode Scanners

2 Answers

Cant send files from my bluetooth device on my computer to my mobile

Do you have the application that runs the bluetooth application on your computer,because without that then you can't really share files with your phone and computer,first install the application on your pc and then get back just in case.

Dec 11, 2010 | Microsoft Barcode Scanners

1 Answer

I have a Toshiba Satellite A135-S2276 laptop running Windows Vista. The laptop was dropped from about 12 inches by my child. When I opened Explorer, it was acting funny, so I rebooted. The main Toshiba...

Windows is corrupted beyond repair, you need to reinstall it. For the recovery discs, call Toshiba at 800-457-7777. They will want to know the computer's serial number and a credit card number.

Sep 09, 2010 | Barcode Scanners

1 Answer

Problem installing broadcom netxtreme gigabit NIC in windows server 2003 R2 standard, the driver doesn't load, error code 38

Determine Correct Driver Click Here

1: Uninstall any unwanted programs.... (make sure/Try to Clear your Hard Drive more than 50% as free)
2: Update virus software
3:Restart Computer IN Safe Mode
4: Run Virus Scan
5: Restart in Safe Mode
6: Uninstall Existing Driver Software From Device manager
7: Restart computer in normal mode
8: Start>Run> type %temp% and hit run.
9: Delete all files in this folder....
10:Restart Computer
13: Restart COmp.

14:Install Driver

>Troubleshooting for Error 38
The error message for this error appears as: "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory."
This error occurs when a previously loaded driver is preventing the new driver from loading. To fix this error follow these instructions.

  • Reboot Your PC
  • Open the Device Manager and in the device Properties box, select the General tab.
  • Properties Uninstall(Right Click Mouse) / Disable(In Property)
  • Restart PC
  • reinstall /enable
  • Once you have followed the instructions throughly, reboot your PC

Hope this make you Better Conclusion....Thanks for Using FixYa.....

Apr 21, 2010 | Barcode Scanners

1 Answer

Keep getting error Cannot execute btcc.exe

If your device is registered at you should be able to dowload a firmware flash for the device. Follow the instructions and reflash the device. If this does not work the bluetooth radio could have malfunctioned.

Feb 11, 2009 | Intermec Barcode Scanners

2 Answers


I can help you with this because I just busted my head over this for the last week. I too bought a used scanner and it was loaded with the target software, which automatically starts up, in full screen mode, and "Always on top", the "Running programs" tab is disabled if you do manage to get into the system settings which is very hard so you can't kill the task.

What I did to solve this:
Connected the scanner to a base station and to my PC via usb, with the device on and booted, go to My computer, you should a "Mobile Device" icon, go in there, I found out the program that automatically starts up is located in the Windows folder, called TGTConfig.exe, it won't let you delete or move it because it is always running, but for some odd reason it will let you rename it, I renamed this file to TGTConfig2.exe, rebooted the device, and voila, the device will look for TGTConfig.exe and not find it and will not be able to start it, and therefore you can utilize the device now.

After that I went to the control panel and removed the Target Software. There is still much to be done to this device before it is usable by me, so please, if you figure anything out beyond this point..share back!!!!

Good Luck!

Oct 17, 2008 | Symbol MC9060

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